When fire, smoke, water, mold, odor,  or a biohazard damages a home or business, the feeling of helplessness can be overwhelming. The emotion surrounding the loss and the disruption of daily life is more than most families can handle. That’s why PuroClean provides dependable service that you can always count on, 24 hours a day, 7 days a week. Anyone can claim to know how to properly restore damages to your property.  In the Wilmington Metro area, we are fortunate to have the expertise of IICRC Master Restorer, Robert Romero and his team in our back yard to help assist you in your time of need.

At PuroClean, we strive to reduce damage and minimize the effects of the destruction brought on by unexpected disasters. In a property emergency, PuroClean takes immediate response in restoring your property back to pre-loss condition. PuroClean has earned the reputation as “The Paramedics of Property Damage™” as a result of competent, efficient, and timely care. Our professionals are trained to handle the most difficult situations in a moment’s notice to resolve and help restore your property back to normal so that you can get back to your routine without missing a step. We understand that any loss to your property is both stressful and costly. In fact:

  • The average cost of water damage to a home is between $2,500 and $4,500.
  • Mold can lead to serious health problems including chronic inflammatory response syndrome.
  • A sewage backup in your home exposes you and your family to dangerous biohazards.
  • Every 60 seconds, $15,000 in property is lost to fire.
Personal attention is what makes the PuroClean experience the best in the industry. We employ the latest techniques and procedures throughout the restoration process while providing unparalleled service and response. We will do whatever it takes to restore your property and your sense of security. This is our promise to you — when property damage occurs, PuroClean is driven to provide an unmatched service experience quickly, professionally, ethically, and with compassion, resulting in peace of mind for all concerned.

When PuroClean handles the job from start to finish, you can enjoy significant claim savings, as well as the peace of mind that your property is in expert hands. As specialists in remediation, first, we salvage everything that can be saved. We have great working relationships with local and reputable contractors that we can refer you to for post-mitigation repairs.

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

Angela era una verdadera profesional. Ella fue rápida y agradable y nos explicó lo que implica el trabajo. Recomendaría mucho este servicio.

"ANGELA ERA UNA VERDADERA PROFESIONAL. ELLA FUE RáPIDA Y AGRADABLE, Y NOS EXPLICó LO QUE IMPLICABA EL TRABAJO. RECOMENDARíA MUCHO ESTE SERVICIO.

" Rob, Just talking to Janine over the years, I knew you were a great person and business-minded. What I did not know is your amazing and even more knowledgeable than I could have ever imagined. [...]

APPRECIATION OF KNOWLEDGE OR THE RESTORATION INDUSTRY
Wilmington , North Carolina

Angela was a True Professional. She was prompt and personable and explained to us what the job entailed.I would highly recommend this service.

"ANGELA WAS A TRUE PROFESSIONAL. SHE WAS PROMPT AND PERSONABLE, AND EXPLAINED TO US WHAT THE JOB ENTAILED. I WOULD RECOMMEND THIS SERVICE HIGHLY.

FAQ

¿Realmente necesito limpieza profesional si el fuego era pequeño?

En la mayoría de las pérdidas, limpiar el hollín y el humo es la parte más difícil. Por otra parte, incluso los pequeños incendios pueden causar daños importantes en cuestión [...]

How do I clean my dryer vent to prevent fires?

[VIDEO] Clean the lint filter before and after each load of laundry. Don’t forget to clean the back of the dryer where lint can build up. Clean lint out of [...]

Can I stay in my home during the fire damage restoration process?

[VIDEO] This depends on the degree of the damage, your home’s layout, and your comfort level. As an alternate plan, talk with your insurance agent about off-site housing and staying [...]

What is the powder in a fire extinguisher?

Monoammonium phosphate, ABC Dry Chemical, ABE Powder, tri-class, or multi-purpose dry chemical is a dry chemical extinguishing agent used on class A, class B, and class C fires. It uses [...]

Do I really need professional cleanup if the fire was small?

In most losses, cleaning the soot and smoke is the toughest part. Moreover, even small fires can cause major damage within minutes and leave lingering odors if not cleaned up [...]