When fire, smoke, water, mold, odor,  or a biohazard damages a home or business, the feeling of helplessness can be overwhelming. The emotion surrounding the loss and the disruption of daily life is more than most families can handle. That’s why PuroClean provides dependable service that you can always count on, 24 hours a day, 7 days a week. Anyone can claim to know how to properly restore damages to your property.  In the Wilmington Metro area, we are fortunate to have the expertise of IICRC Master Restorer, Robert Romero and his team in our back yard to help assist you in your time of need.

At PuroClean, we strive to reduce damage and minimize the effects of the destruction brought on by unexpected disasters. In a property emergency, PuroClean takes immediate response in restoring your property back to pre-loss condition. PuroClean has earned the reputation as “The Paramedics of Property Damage™” as a result of competent, efficient, and timely care. Our professionals are trained to handle the most difficult situations in a moment’s notice to resolve and help restore your property back to normal so that you can get back to your routine without missing a step. We understand that any loss to your property is both stressful and costly. In fact:

  • The average cost of water damage to a home is between $2,500 and $4,500.
  • Mold can lead to serious health problems including chronic inflammatory response syndrome.
  • A sewage backup in your home exposes you and your family to dangerous biohazards.
  • Every 60 seconds, $15,000 in property is lost to fire.
Personal attention is what makes the PuroClean experience the best in the industry. We employ the latest techniques and procedures throughout the restoration process while providing unparalleled service and response. We will do whatever it takes to restore your property and your sense of security. This is our promise to you — when property damage occurs, PuroClean is driven to provide an unmatched service experience quickly, professionally, ethically, and with compassion, resulting in peace of mind for all concerned.

When PuroClean handles the job from start to finish, you can enjoy significant claim savings, as well as the peace of mind that your property is in expert hands. As specialists in remediation, first, we salvage everything that can be saved. We have great working relationships with local and reputable contractors that we can refer you to for post-mitigation repairs.

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

Angela was a True Professional. She was prompt and personable and explained to us what the job entailed.I would highly recommend this service.

"ANGELA WAS A TRUE PROFESSIONAL. SHE WAS PROMPT AND PERSONABLE, AND EXPLAINED TO US WHAT THE JOB ENTAILED. I WOULD RECOMMEND THIS SERVICE HIGHLY.

Gerard and his team have done a remarkable job cleaning and preparing my step-mom’s home in preparation for selling her house. I live out of town and they were able to communicate and manage the [...]

MOLD FOUND IN HOME

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Gerard and Team…Angie, Angela, Don, D’Angelo, and Micah were all on their game. Response time and attention to our issues [...]


Wilmington , North Carolina

FAQ

¿Puede el humo de un incendio dañar mis ojos?

Sí. Exposición al humo puede irritar los ojos y causar problemas respiratorios y otros problemas de salud. Con un incendio moderno, muchos materiales sintéticos son quemados-ellos producen materiales peligrosos y [...]

¿Puedo inspeccionar mi casa después del incendio?

[Vídeo]Legalmente, sólo un inspector licenciado como un ingeniero estructural o un higienista industrial puede determinar la seguridad de un edificio. Además, el riesgo de controlar el daño de fuego es [...]

¿Cuánto tiempo tomará el proceso de restauración?

El período de tiempo varía en la magnitud del daño. Además, las autoridades locales y su agente de seguros también querrán investigar el daño antes de que la empresa de [...]

How do you put out fires without an extinguisher?

You can use sand or dirt to put out small fires. Never use water on an oil fire because water will evaporate and carry burning grease particles. Never use water [...]

What is a policy limit?

Your policy limit is the amount of money available to cover your claim.   [...]