Customer Reviews for PuroClean Property Restoration
Overall Rating of 53 Reviews
5.0
out of
5 stars
★★★★★
★★★★★
I cannot say enough nice things about this business and the young men that took care of my mom‘s basement flooding. They were kind courteous and their work was amazing. They were always on time. They came just a few hours after we called. I would highly recommend them. Jake and Oscar are rock stars!
Dawn Garrett
February 27, 2026
★★★★★
Dean and Chris did a great job with constant communication. I live in Brookhaven, PA.
Wayne Fisher
February 12, 2026
★★★★★
Great tour of their facility which boasts all levels of hazards and conditions their team has to come and help fix. It looks like a business that’s well postured to help.
Erik Fuerte
June 4, 2025
★★★★★
I had a fire in June. PuroClean came in to take care of my personal items. Although I lost a lot there were things that were restored I didn't expect. The team was very pleasant and caring. They worked really hard and were very compassionate. I HIGHLY recommend this company. Thank you very much PuroClean.
Donna
March 28, 2025
★★★★★
Amazing helpful best experience. Drew and Jake were amazing
Shari Melanson
December 12, 2024
★★★★★
Jake Wever was excellent. Great personality and wonderful job. A pleasure to have him assist me in the claim and very good communication.
Carolyn
September 18, 2024
★★★★★
The best company for water mold fire damage for business or private recommended give them a call first
richard alicea
February 2, 2022
★★★★★
One of the most professional businesses that I have ever been affiliated with. Very respectful and responsive to any issues you may have. Puroclean has put an amazing team together to get the best satisfaction of any customer.
Proud to have had the opportunity to meet everyone within the team that makes the engine turn. Highly recommend Puroclean.
Yosip Varda
December 15, 2021
★★★★★
5 stars! The corporate support team is nothing but.....well... supportive! Happy to share their knowledge, and experience, and point you in the correct direction if you are unsure. From Marketing to Technology they are hands down one of the best "customer service" related experiences I've had in a while.
Kimberly Johnston
November 22, 2021
★★★★★
As a new franchise owner, my experience with PuroClean has been exceptional. Their corporate support has been impressive through the entire initial process.
Sam Springer
November 19, 2021
★★★★★
I am very impressed with the training and support provided by PuroClean. The training facility provides the optimal learning environment and the instructors are the best in their fields. The entire staff has been supportive and responsive.
Jaime Theisen
November 5, 2021
★★★★★
As new Franchise owners, my business partners and I are very grateful for all the guidance and support provided by PuroClean Corporate Headquarters. They are always available to help and are very timely in getting any issues resolved. Their guidance has helped us launch and have a successful 1st year. Corporate has always made us feel welcome and part of the PuroClean family from Day 1!!
Aida Modugno
June 3, 2021
★★★★★
I am new PuroClean franchise owner in San Diego and the support from the staff at the corporate office has been amazing
tyrone thomas
May 26, 2021
★★★★★
PuroClean Corporate is friendly, thorough, and will walk you through everything you need to know. Highly recommend!
Idalis Benitez
May 26, 2021
★★★★★
Awesome company! Very helpful and knowledgeable about the restoration industry. The Corporate office is always willing to lend a helping hand. They are also huge supporter of their community and military.
Joseph Martin
May 19, 2021
★★★★★
(Translated by Google) Excellent service, the place has a very good corporate image. High-quality facilities with state-of-the-art technology. The staff and executives are very friendly and professional.
(Original)
Excelente atención, el lugar tiene una muy buena imagen corporativa. Instalaciones de alta calidad con máxima tecnología. El personal y los ejecutivos son muy amables y profesionales.
Carlos Niemes
May 17, 2021
★★★★★
As a PuroClean franchisee I am immensely satisfied with the initial & ongoing support provided by PuroClean Corporate. Highly respected & experienced personnel inhabit all key roles: Leadership, franchisee onboarding & training, regional franchisee support, business development, marketing, compliance, etc. Zero regrets about our choice to join the PuroClean family!
Jerome M
April 21, 2021
★★★★★
Not only has PuroClean corporate been up and running during COVID-19, they have continued to provide outstanding training and support. The PuroClean Marketing Team gave several marketing work shops which were fun and very informative. Leadership is very supportive and always available.
rosanne c-drechsel
April 5, 2021
★★★★★
I would highly recommend PuroClean to anyone in need of restoration services. Their team is professional and extremely knowledgeable.
Allie Farlow
April 1, 2021
★★★★★
The PuroClean team truly puts their employees, values and service quality above all else. All members of their team seem passionate about making an impact in their communities and helping others in need. If you're ever unfortunate enough to suffer property loss, you'll be fortunate to have this organization around to support you.
Alex Preddie
March 15, 2021
★★★★★
This is a very professional company with people who are committed to relentless customer service.
Marco Rodriguez
February 8, 2021
★★★★★
PuroClean is a great company. I gladly will recommend them to my friends. They are trustworthy and professional and know exactly what they are doing. It is rare to find a team that works so well together. They really take care of their customers and make you feel one of a kind.
Lauren Keller
January 27, 2021
★★★★★
Hurricane Irma roof leak
Peter Mason
January 15, 2021
★★★★★
Great team and facility for training!
Rachel Adams
November 18, 2020
★★★★★
The service was great!
Josh
October 5, 2020
★★★★★
We truly care about you!
Julie Martinez
January 21, 2020
★★★★★
It’s always a great experience working with Dale. He is incredibly supportive and ensures I have everything I need to succeed. He is knowledgeable, encourages questions, and is highly responsive. His support makes a significant difference. His recap emails are excellent, and he always takes the time to thoroughly answer all of my questions. 😊
mary aywaz
February 24, 2026
★★★★★
I’m very excited and grateful to be part of this incredible group and to have participated in the training with PuroClean. Thank you, Carlos, for your dedication and commitment to keeping us informed and empowered. Your guidance to anticipate any property damage protocol truly makes a difference!
Tatiana “Tati” Bijani
June 4, 2025
★★★★★
Best in the business.
Ravin Ramlochan
May 13, 2025
★★★★★
Drew had great customer service. I called and they had him out the next morning by 10am. Thank you again!
Autumn Amos
May 5, 2025
★★★★★
Jake.and Oscar were awesome . Did great work and were quick and efficient. Very pleased I would recommend puro clean to all my friends. Thanks Jake and Oscar for an awesome job!
David Garson
November 19, 2024
★★★★★
Attended. Wrt/asd course July 15th-19th July.
Would just like to say the training given on this course was second to none ,
Darren H my instructor was so knowledgeable and explained everything in simple form , with the assistance of his wife to make a great training team and would honestly say ,even with coming all the way from Canada I will be recommending no mater where you live as a worker or a employer that you should entertain this facility and these guys will assist you with knowledge to gain certification in a number of fields to build a strong future in this industry.
I'm very proud to be part of the puroclean family.
Ray
July 20, 2024
★★★★★
The PuroClean team was amazing. We had a broken pipe that was "hidden" from us long enough to cause some pretty scary mold. We were understandably upset and worried. The team was not only professional, they made us feel like they understood our situation and that everything would be ok. In fact, everything was ok! They did a great job. I would recommend this team without hesitation.
Teresa Bordoli
May 11, 2022
★★★★★
Brian is amazing! He went above and beyond cleaning up our basement. His professional is one of the best in the industry. Highly recommend him for any water damage/mold restoration.
Abby Spachman
December 2, 2021
★★★★★
After being recommended by my plumber, I called a local PuroClean franchise at dinnertime, on a Sunday afternoon, on Valentine's Day this year. Though I tried to push back his willingness to respond immediately (due solely so as not to ruin his wife's holiday), he arrived barely 30 mins later, 3 large fans & a dehumidifier in hand. I came to realize later that he was actually the franchise owner, as I was to meet additional crew the following day.
After setting all four devices up & running on my now flooded dining room hardwood floor, he proceeded to gently remove the 8' bay window ornate wood border, in hopes to possibly salvage & reuse (which after sanding & painting, they did). He then removed the surrounding chair rail, sheet rock, insulation & then assessed wall, frame & floor water damage, advising throughout what he may be able to save, what may return with proper treatment (ie: the cupped hardwood floor boards...which he brought back!) etc.
While I will not bore you with the whole process, I will tell you that PuroClean handled virtually the whole extremely upsetting issue, including settling down & comforting my frantic wife, dealing directly with my insurance company, estimates, forms, etc. What really struck me was how detailed as well as fiscally responsible he was as it related to keeping both my out of pocket as well as the insurance company's expenses down, where & if possible.
I have since recommended PuroClean to a number of friends, business associates & even fellow church members, all of which who have had PuroClean turn a personal home disaster into about as comfortable & trusting an experience as any unexpected home remediation could be.
I found all the PuroClean team that I dealt with to be extremely courteous, understanding, honest, polite, professional, definitely talented & there at the time that they said they would be there!
If you have a fire, water, mold or any home disaster or even just a remediation problem that you need addressed & in a hurry, there's only one call that you need to make....your local PuroClean guy!
Jay Yancy
November 19, 2021
★★★★★
I recently had the good fortune to attend NFT Training at PuroClean's corporate office and training facility in Tamarac, Florida. For two weeks I was educated first hand by PuroClean's restoration professionals in a manner that was relevant, hands on, collaborative, instructional and supportive down all avenues pertinent for successfully starting up and running a PuroClean franchise. The entire staff as well the regional directors who flew into town to work with us made the event educational, comforting and supportive. I gained a tremendous amount of knowledge through classroom exercises, lunch and learns, hands on water restoration and technical work, as well as the side discussions with staff and other attendees. A special thank you to Darren, Chrissy, Bud, Mary, Mark and all the wonderful hard working PuroClean folk who made a two weeks business trip feel like a getaway. My best and thank you. Ted S
Ted Sheehan
November 7, 2021
★★★★★
I spent the last 3 weeks at the PuroClean Corporation Headquarters for numerous IICRC classes. The PuroClean Academy inside of the headquarters is modern, state of the art facility with the best instructors in the industry. Could not have asked for a better experience.
Ara Martirosyan
October 19, 2021
★★★★★
The best in-class training facility attended. Extensive amounts of information with hands on experience. All support staffs and executives was very professional and helpful in every step of franchise process.
Steve L
August 30, 2021
★★★★★
Very professional organization with extreme attention to detail in all their work. The training, certification preparation, and local community relationships are all extremely high level and the best in the industry. They have top notch instructors and their service to all those that they serve is top-notch.
Murad Suleiman
August 25, 2021
★★★★★
PuroClean is so organized and very direct. My questions get answered every time in such a quick manner. I really feel like they care about my issues, and don’t treat me as an extra case number. Thank you PuroClean team!
Daniel Pintilie
May 26, 2021
★★★★★
PuroClean has been extremely helpful in answering all my questions regarding all aspects of Water damage and mold cleanup. I would highly recommend PuroClean for any future work.
Greg Hilycord
May 26, 2021
★★★★★
We have been with Purosystems since 2005 and have been part of their growth since then. They have always lent a helping hand for guidance and instruction.
Kim Spierto
May 20, 2021
★★★★★
I'm so thrilled with the service we've received from PuroClean corporate headquarters! Our franchise has experienced amazing growth with the guidance and support of the home office. They are always available when I call whether it's about business, accounting, customer service, or anything else!
Melissa Wittig
May 17, 2021
★★★★★
Very helpful and fast at answering any questions i may have on any subject. Always there for me when i have a question or need help with something. Thank you for ALL your help it is very much appreciated!!! : )
Laura Bartoli
May 7, 2021
★★★★★
This company is reliable and trustworthy. It is wonderful when you contact a company in an emergency situation and the company is quick to respond. It is very much appreciated when the company arrived they take their time and do a thorough investigation of what is going on and find the root of the problem. The employees are professional, trustworthy and do what they say they are going to do. I highly recommend any of the PuroClean franchisees throughout the country to assist in any problems you may have, pertaining to smoke, fire, water damage, mold, bio-hazard or covid clean-up or disinfecting. The company makes sure all PuroClean technicians are certified and meet.standards of excellence.
Shea Spencer
April 1, 2021
★★★★★
PuroClean is a great company, run by leaders of the industry. They are honest, pricing is reasonable and I highly recommend PuroClean to anyone in need.
Mike Jacobs
March 20, 2021
★★★★★
I know several friends & business associates who have used PuroClean's services & everyone of them is completely happy with their services & especially their staff!
I am also a vendor to PuroClean & I truly enjoy doing business with them! They are always professional, polite & responsive!
I highly recommend them!
Brad Edelman
February 25, 2021
★★★★★
This company is amazing. The employees are wonderful. They are reliable, dependable and honest. I highly recommend PuroClean.
Kim Myers Slapikas
February 2, 2021
★★★★★
We were very impressed with PuroClean, especially with Alex, Junior, and April who came over to inspect and do the work in our unit. They were always on time, answered all our questions, and had a positive, helpful attitude throughout the work. Their work was thorough, clean, and always performed with the utmost professionalism. We do not hesitate to recommend PuroClean for any work requiring cleanup after water damage and prepping for remediation.
C & J
January 24, 2021
★★★★★
They are a great resource with questions in running my business. Our regional manager is really good and very responsive. He points us in the right direction with any question he can't answer himself.
Ted Porter
January 15, 2021
★★★★★
They did a great job ! No more mold in the house.
G. kyle
October 5, 2020
★★★★★
Great service great people
gaby nalven
October 16, 2019
★★★★★
Michael from PuroClean came to my home to check water damage that occured. Michael directed me as to what to do to corrrct the problem. PuroClean is a trustworthy company. Honest and dependable.
janet lanni
July 10, 2018
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