Customer Reviews for PuroClean Property Restoration
Testimonials
What Our Customers Say:
“When one of our condo units sustained water damage from a leak upstairs, we took a chance on a referral, and calling PuroClean was the best decision we could’ve made. Nick and his team responded quickly, communicated clearly, and handled everything with professionalism and care. The detailed report they provided made it easy to recover costs from the upstairs unit owner. Outstanding service from start to finish. Thank you, PuroClean!”
MIKE M – Ann Arbor, MI
“Our family suffered an unexpected house fire on May the 7th of 2021 and as tragic as it was, PuroClean helped us along the way with our belongings. They were quick and efficient and also very knowledgeable about their process and wasn’t afraid to let us know how things were going to end up after the water/fire damage. They really and truly made our lives a lot easier during this process. All of the men who came out were nice and courteous, also the manager Thomas was an awesome guy. Thank you all! Hopefully we won’t need them again, BUT if we do we won’t hesitate to call! 🙂 ”
KIERA J. – Spartansburg, SC
“After a kitchen fire, we were looking for a professional who could help restore the space, that’s when we found PuroClean, and we truly couldn’t have made a better choice. They thoroughly cleaned all fire and soot residue and got rid of the lingering odor. A solid and honest company.”
CHARLEE HANNA – Irondale, AL
“This company is reliable and trustworthy. It is wonderful when you contact a company in an emergency situation and the company is quick to respond. It is very much appreciated when the company arrived they take their time and do a thorough investigation of what is going on and find the root of the problem. The employees are professional, trustworthy and do what they say they are going to do. I highly recommend any of the PuroClean franchisees throughout the country to assist in any problems you may have, pertaining to smoke, fire, water damage, mold, bio-hazard or covid clean-up or disinfecting. The company makes sure all PuroClean technicians are certified and meet standards of excellence.”
SHEA S. – Green Bay, WI
“I am a new PuroClean franchise owner in San Diego and the support from the staff at the corporate office has been amazing”
TYRONE T. – San Diego, CA
“A+ experience from start to finish! Super impressed with how quickly then were able to get out and address my flooded basement. They were knowledgeable, professional and efficient. Communication throughout the process was also amazing!”
KRISI TIMA – Lakeville, MN
“We contacted Puroclean of WH during the freeze storm and they were able to add us to their wait list. They came to our house within few days(which is great given the circumstances). The good things about these guys that they try hard to work with the customer even that dealing with the insurance can be very challenging and restrictive. Which was the case for me. My insurance kept trying to limit the remediation budget but Augustine stayed on top of it. My advice if you’re planning to hire them(or any other remediation company) talk to them about the scope of work, and what your insurance allows you to do. This helps to understand the process, keep in mind that this is a remediation company, so they can only remediate what has been damaged(with the insurance approval). I’m Giving them 5 stars for the responsiveness and the communication!”
R. ED – Houston, TX
“Dishwasher broke and flooded my kitchen. Tommy from PuroClean came out did, all inspections and very thorough documentation for my insurance company. He completely explained the whole drying out process. Was very kind and patient with my hundreds of questions and was very compassionate and caring on the human, stress part of this situation. While I hope I never need the services of this type of company again, if I do I will definitely use PuroClean.”
JOYCE C. – Columbus, OH
“I just wanted to drop you a line to tell you how awesome Chris Empey was on our UT project. He did an amazing job and his attention to detail was top notch. I am very appreciative of his follow through and quality job.”
RYAN NILES, CEO NILES INDUSTRIAL COATINGS – Utah
“Jake was energetic and knowledgeable. He showed up when he said he would, and came back when he said he would. The equipment he utilized was first rate, and had the problem taken care of in a couple of days. Thanks Jake! ”
RICHARD M. – Centennial, CO
“Jake was energetic and knowledgeable. He showed up when he said he would, and came back when he said he would. The equipment he utilized was first rate, and had the problem taken care of in a couple of days. Thanks Jake! ”
RICHARD M. – Centennial, CO
“When one of our condo units sustained water damage from a leak upstairs, we took a chance on a referral, and calling PuroClean was the best decision we could’ve made. Nick and his team responded quickly, communicated clearly, and handled everything with professionalism and care. The detailed report they provided made it easy to recover costs from the upstairs unit owner. Outstanding service from start to finish. Thank you, PuroClean!”
MIKE M – Ann Arbor, MI
“Our family suffered an unexpected house fire on May the 7th of 2021 and as tragic as it was, PuroClean helped us along the way with our belongings. They were quick and efficient and also very knowledgeable about their process and wasn’t afraid to let us know how things were going to end up after the water/fire damage. They really and truly made our lives a lot easier during this process. All of the men who came out were nice and courteous, also the manager Thomas was an awesome guy. Thank you all! Hopefully we won’t need them again, BUT if we do we won’t hesitate to call! 🙂 ”
KIERA J. – Spartansburg, SC
“After a kitchen fire, we were looking for a professional who could help restore the space, that’s when we found PuroClean, and we truly couldn’t have made a better choice. They thoroughly cleaned all fire and soot residue and got rid of the lingering odor. A solid and honest company.”
CHARLEE HANNA – Irondale, AL
“This company is reliable and trustworthy. It is wonderful when you contact a company in an emergency situation and the company is quick to respond. It is very much appreciated when the company arrived they take their time and do a thorough investigation of what is going on and find the root of the problem. The employees are professional, trustworthy and do what they say they are going to do. I highly recommend any of the PuroClean franchisees throughout the country to assist in any problems you may have, pertaining to smoke, fire, water damage, mold, bio-hazard or covid clean-up or disinfecting. The company makes sure all PuroClean technicians are certified and meet standards of excellence.”
SHEA S. – Green Bay, WI
“I am a new PuroClean franchise owner in San Diego and the support from the staff at the corporate office has been amazing”
TYRONE T. – San Diego, CA
“A+ experience from start to finish! Super impressed with how quickly then were able to get out and address my flooded basement. They were knowledgeable, professional and efficient. Communication throughout the process was also amazing!”
KRISI TIMA – Lakeville, MN
“We contacted Puroclean of WH during the freeze storm and they were able to add us to their wait list. They came to our house within few days(which is great given the circumstances). The good things about these guys that they try hard to work with the customer even that dealing with the insurance can be very challenging and restrictive. Which was the case for me. My insurance kept trying to limit the remediation budget but Augustine stayed on top of it. My advice if you’re planning to hire them(or any other remediation company) talk to them about the scope of work, and what your insurance allows you to do. This helps to understand the process, keep in mind that this is a remediation company, so they can only remediate what has been damaged(with the insurance approval). I’m Giving them 5 stars for the responsiveness and the communication!”
R. ED – Houston, TX
“Dishwasher broke and flooded my kitchen. Tommy from PuroClean came out did, all inspections and very thorough documentation for my insurance company. He completely explained the whole drying out process. Was very kind and patient with my hundreds of questions and was very compassionate and caring on the human, stress part of this situation. While I hope I never need the services of this type of company again, if I do I will definitely use PuroClean.”
JOYCE C. – Columbus, OH
“I just wanted to drop you a line to tell you how awesome Chris Empey was on our UT project. He did an amazing job and his attention to detail was top notch. I am very appreciative of his follow through and quality job.”
RYAN NILES, CEO NILES INDUSTRIAL COATINGS – Utah
“Jake was energetic and knowledgeable. He showed up when he said he would, and came back when he said he would. The equipment he utilized was first rate, and had the problem taken care of in a couple of days. Thanks Jake! ”
RICHARD M. – Centennial, CO
“When one of our condo units sustained water damage from a leak upstairs, we took a chance on a referral, and calling PuroClean was the best decision we could’ve made. Nick and his team responded quickly, communicated clearly, and handled everything with professionalism and care. The detailed report they provided made it easy to recover costs from the upstairs unit owner. Outstanding service from start to finish. Thank you, PuroClean!”
MIKE M – Ann Arbor, MI
