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Highly professional, timely, good communication, very nice, and helpful! I would give an 11/10!
He made the hardwood floors that were never right from the beginning look better than new. Your brand is well represented…
One week from today, my husband and I woke up to a completely flooded downstairs. We completely freaked out. Our homeowner's insurance agent said he'd send over a disaster cleanup crew. Sure enough, that afternoon, Holly Hearn knocked on our door. It was like a guardian angel had come to us. Holly's quiet, reassuring demeanor was just what we needed. She answered all our questions and was very thorough in assessing the damage. Each day that she came, she doggedly worked to bring our home back to us. She has an AMAZING work ethic and her knowledge to answer our incessant questions left us calm and happy. I have to say, that even though we were going through a terrible event, she made the days pleasant with her determination and witty sense of humor. Holly is a true gem and I thank you for sending her to us!!!
I just wanted to drop you a line to tell you how awesome Chris Empey was on our UT project. He did an amazing job and his attention to detail was top notch. I am very appreciative of his follow through and quality job.
I have never posted a recommendation on a company website, LinkedIn, or Facebook. However, after finding water in my basement today, I was recommended to call PuroClean. Owner Rick called me back within 30 minutes so I could tell him what was going on in my basement. Tony, project mgr was here within 2.5 hrs, and Nick followed him to begin clean-up in 90-minutes. And they had several other jobs to attend to, but fit me in.
Peter and his team are amazing. Called with an emergency and he came out within hours late at night. They helped with water in the basement and followed up first thing in the morning. Service was impeccable and the equipment was top notch. With a situation like mine, I had no choice but to use a company that could get the water out before damage set in. Honesty and integrity is what I would say about PuroClean. Thank you Peter (owner) and PuroClean team for your service.
Wayne Hicks and Sean came out after our upstairs washing machine leaked through the garage ceiling. They called 10 minutes before arrival, took pictures, and moisture readings. After a careful assessment, they told me exactly what to keep an eye on, and that HONESTLY the damage wasn't to the extent that would require their professional services. They even went into great detail as to how I could remedy the situation myself. So nice to run into professional, honest, and trust-worthy businessmen. We just called these guys out of the blue. They came down from their Cary office and seriously made my day. I couldn't more highly recommend their services.
What a terrific company! Adam, Guy, Will and Victor we're here today to take care of my house after water damage recently. They were courteous, professional, polite, efficient, careful, personable thorough and clean.
Puroclean is an incredible company to hire when you need clean up after water leaks at your home. I called them on Sunday evening and arranged for them to meet me on Monday. They brought a four man crew and began work immediately! They used state of the art tablets/camera's to document and secure out church parsonage. Anthony, Aaron, Isaiah and Kometrius worked hard so our parsonage could not only be cleaned up but also restored. They will also be coming back and doing the rebuild after the house is dry.
I want to give a major shout out to the guys in Beaverton/Portland, Oregon. We had a pipe break in our very large crawl space. It caused so much water and mold damage that our entire bottom 2 floors had to be removed down to the subfloor, our new duct work and insulation in the crawl space had to removed, and we had to have an abatement completed because our kitchen floors tested positive for asbestos. Through the whole mitigation, Ben, Brian and the other guys were so amazing and professional. We had peace of mind throughout. I can't thank these guys enough for all their help and calming words. We will forever be grateful.