24/7 Emergency Response 800-775-7876

Disasters can happen at any time. That’s why PuroClean responds all the time— 24/7/365. After a disaster, you need immediate response to minimize business interruption and PuroClean provides rapid response. We also offer unparalleled service and renowned remediation from professionals certified to the highest standards in the industry. Whether it is a loss due to water, fire, mold or a biohazard, we are prepared to immediately mitigate with expertise, compassion, and respect. You can be confident that if the unexpected occurs, PuroClean will be at the ready.

Why PuroClean? Our expansive North American network responds cost-effectively to any size emergency. PuroClean handles your project from start to finish, including reconstruction. We quickly stabilize your facility, assess your loss, and plan for the rapid recovery of your site thus ensuring you regain use of your property and prevent long-term damage. We can assist you in preparing your site in order for repairs to begin quickly, saving you additional expenses.

Every day commercial clients rely on our responsiveness and superior disaster restoration services which include:

  • Pre-Loss Planning Project Management
  • Data & Document Recovery
  • Electronics Restoration
  • Antiques & Fine Arts Restoration
  • Emergency Mitigation Services
  • Emergency Power
  • Board-Up
  • Building Stabilization
  • Drying & Dehumidification
  • Restoring to Pre-Loss Condition
  • Cat-3 Response
  • Reconstruction

Emergency Management Plan for Commercial Clients

The PuroClean Emergency Management Plan (EMP) was designed for commercial clients who are seeking to improve their emergency preparedness. In addition to emergency planning for all types of events, the program also offers risk management and assessment.
PuroClean’s EMP can help you effectively manage unexpected events and minimize the impact on your business, your property, and your customers.

Preparedness Planning and Response

Before an event occurs, we perform a thorough evaluation of your facilities to gain an in-depth understanding of your operations. This helps us to properly plan and respond in case of an emergency. Our EMP process includes:

Planning → Customizing → Execution → Ongoing Training → Review and Access

When you call our 24/7/365 Call Center to report an emergency, the PuroClean team acts immediately, following protocols established in your customized EMP. Our highly trained professionals will work quickly to get your business back up and running.

To find out more about our Emergency Management Plan and training, please contact us at 855-977-7876 or BizDev@puroclean.com

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

Success Story

PuroClean Restored Over 300 Properties in One Week

PuroClean’s response to Hurricane Harvey was a true success which demonstrated how our franchise owners can rise to the occasion in times of national catastrophe. Insurance companies and property owners alike were pleased with our teams’ diligence and persistence in getting customers lives back to normal following the devastating effects of Hurricane Harvey.

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We can't thank Victor Gutierrez and his team enough for restoring our family retreat after we had a terrible mold problem. Victor was always available for any questions, developed a plan of action and [...]

JUDY
Tampa Bay, Florida

John Sheffield is the owner of a franchise of PuroClean covering the Cary/Apex area. We had a terrible rainstorm one Thanksgiving and early in the evening, water starting pouring into the living room [...]

CLAUDIA P.
Apex, North Carolina

FAQ

Why is my property monitored so often?

Daily monitoring is one important aspect of the process. Industry Best Practices require this monitoring to insure that the drying process is proceeding properly. [...]

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Can I turn the equipment off at night to save money or to reduce noise?

It is important that you NOT turn the equipment off. The drying process is most effective and most efficient when the equipment is allowed to run 24 hours every day. [...]

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How can you prevent water damage on the roof?

Replace missing shingles, clean gutters, inspect vents, valleys, chimneys, pipes, skylights, etc. You should also check your attic ceiling and remove ice buildup during heavy snow. [...]

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What are the types of water claims?

There are three basic “types” of water damage, based on the level of contamination. 1-Category 1 (Clean Water): from a damaged pipe or hose. 2-Category 2 (Grey water): this is [...]

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How can you protect hardwood floors from water damage?

Remove wet moist or damp items, wipe up spills, fix any plumbing leaks, control the humidity in your home, reinforce the sealant, when cleaning your floors make sure you dry [...]

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