The PuroClean Story

Founded in 2001, PuroSystems, LLC. is a leader in the franchise restoration industry, having launched PuroClean, which has become one of the leading property damage remediation franchise organizations in North America. With a network of 475 locations, PuroClean touches the lives of people in communities throughout the U.S. and Canada by providing 24-hour property emergency restoration services.

When property damage occurs, PuroClean is driven to provide an unmatched service experience quickly, professionally, ethically and with compassion, resulting in peace of mind for all concerned.

The PuroClean Team

PuroClean USA

PuroClean has earned the trust of property owners, insurance professionals, and home service providers throughout North America. Backed by a comprehensive network of offices and a training and business support center, each PuroClean restoration professional responds immediately to property emergencies with a high level of skill and compassion.

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The PuroClean Canada team

PuroClean Canada

With our Canadian Headquarters based in Markham, Ontario, PuroClean is a leader in property emergency services, specializing in Water & Fire Damage Restoration, Mould Remediation, Biohazard Cleanup and Emergency work. Serving numerous residential and commercial communities within Canada, our main concern is meeting the needs of the customer and eliminating the problem as efficiently as possible.

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Our Culture

The PuroClean Home Office fosters a diverse workforce that supports individuality while encouraging its team members to continually strive for excellence as we work together to create a world-class brand. PuroClean’s entire Home Office team strives daily to fulfill our aspirations of acting as “One Team,” working cohesively, inventing new ways to provide ‘Relentless Customer Service.’

As a leader in the property damage restoration industry, we believe that we have a responsibility to advance equity – both within our organization and in the communities we serve.

PuroClean celebrates equality, diversity, and inclusiveness and we pride ourselves on fostering a culture of open-mindedness and compassion. Our PuroClean Executive team leads by example.  We operate with an open-door, making ourselves openly available to franchise owners and home office employees, celebrating each accomplishment, and nurturing creativity and innovative ideas.

We proudly reinforce our commitment to economic inclusion by continuing to establish and engage in a wide range of programs designed to strengthen our diverse workforce and inclusive culture.

The PuroClean Leadership - Frank Torre, Steve White and Mark Davis

Leadership Team

At the helm of PuroClean are Mark W. Davis, Chairman & CEO; Frank Torre, Vice Chairman; and Steve White, President & COO. Combined, the three bring decades of restoration and franchising experience to the PuroClean brand.

While Mark and Frank provide top-level, strategic guidance for the company, Steve takes the lead on day-to-day operations, executing the company’s policies. Together, they guide PuroClean’s efforts to become a world-class brand and steer our vision to be THE premium restoration company.

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Achievements

Our journey to becoming a leader in the property damage restoration industry is supported by key moments in our company's history.

2024 - Top Franchises for Veterans Satisfaction Award by Franchise Business Review

2024 - Top Franchises for Culture Satisfaction Award by Franchise Business Review

2024 - Entrepreneur Fastest Growing Franchises

2024 - Entrepreneur Top Global Franchises

2024 - Entrepreneur Top Brand for Multi-Unit Owners

2024 - Ranked #82 in the Top 100 for the 2024 Franchise 500 Rank

2024 - Ranked #154 in the Franchise Times Top 400

2024 - Best in Customer Satisfaction in Mold Remediation Services Award by CNN Underscored

2024 - Best in Customer Satisfaction in Fire Remediation Services Award by CNN Underscored

2024 - Earned the Top 50 Most Profitable Franchises Satisfaction Award by Franchise Business Review

2024 - Entrepreneur Top Low-Cost Franchises

2024 - Franchise Direct Top 100 Franchises Global Award

2024 - Earned the Top Franchises for Women Satisfaction Award by Franchise Business Review

2024 - Earned the Top Franchises Satisfaction Award by Franchise Business Review

2024 - Certified by the The Franchise Customer Experience Institute for driving franchisee profitability through outstanding franchisee and consumer experience

2023 - Ranked #95 in the Top Brands for Mutli-Unit Owners Franchise 500 Rank

2023 - Ranked #94 in the Top Global Franchise 500 Rank

2023 - Awarded the American Business Awards' Silver Stevie for Company of the Year - Consumer Services

2023 - Awarded the American Business Awards' Bronze Stevie for Achievement in Growth

2023 - Ranked #84 in the Top 100 for the 2023 Franchise 500 Rank

2022 - Ranked 240 in Franchise Times Top 500

PuroClean Ranked # 31 in the Franchise Times’ 2022 “Fast and Serious List”

2022 - Earned the Top Franchises Culture Award by Franchise Business Review in 2022

2022 - Awarded the American Business Awards' Silver Stevie for Company of the Year

2022 - Ranked for Top Franchise for Diversity

2022 - Ranked in the Top 100 for the 2022 Franchise 500 Rank

2022 - Ranked #34 for Top 50: Enterprise and Top Category in Cleaning and Maintenance

2021 - Won the International Business Awards' Bronze Stevie for Company of the Year

2021 - Ranked among the Top 500 Franchises for Veterans

2021 - Secured the 21st spot on the Top 50 Fastest Growing Companies

2021 – Jumped 35 spots to rank 211 on the Franchise Times’ Top 400 list

2021 - Went up to 222nd spot on Inc. magazine’s second annual Inc. 5000 Regionals: Florida list for 2021

2021 - Placed 102nd on the Franchise 500 list for 2021

2021 - Named by the Franchise Journal as a Top Brand of 2021

2021 - Landed the 49th spot for the Top Franchises Satisfaction Award for 2021

2020 - Won the International Business Awards' Gold Stevie for Marketing Department of the Year

2020 - Won the International Business Awards' Gold Stevie for Collaboration/Social Networking Solution

2020 - Won the International Business Awards' Bronze Stevie for Most Valuable Corporate Response - COVID Response

2020 - Earned the Franchise Dictionary's Top 100 Game Changer for 2020

2020 - Named by the Franchise Journal as a Top Brand of 2020

2020 - Ranked # 8 in Top Franchisors within the South Florida Market in 2020

2020 - Bestowed the title of Best Places to Work in South Florida

2020 - Named a Top Franchise and earned the Franchisee Satisfaction Award by Franchise Business Review in 2020

2019 - Awarded the International Business Awards' Bronze Stevie for Achievement in User Interface Design

2019 - PuroClean Awarded the Gold Stevie Award for Achievement in User Interface Design

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2019 - Franchise Direct ranked PuroClean number 62 in its annual Top 100 Global Franchises

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2019 - Franchise Times named PuroClean a best buy in their third annual, consumer-focused Zor Awards program

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2019 - Entrepreneur magazine ranking PuroClean at number 35 on its list of Top Low-Cost Franchises

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2019 - Franchise Business Review named PuroClean one of only 97 companies on its list of Top Low-Cost Franchises

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2019 - Franchise Business Review ranked PuroClean at number 22 in the Top 50 in their annual Franchisee Satisfaction Awards

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2018 - Named as a top Franchise for Veterans by Military Times

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Named to Inc. 5000 (Fastest-growing private companies in America)

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2018 - Jumps 151 spots on Entrepreneur magazine's Franchise 500

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2015 - Entrepreneur magazine Top 10 Franchises for Veterans

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2015 - Gordon Gamble Purchases PuroClean Canada Master License

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2015 - Mark Davis and Frank Torre Purchase PuroClean

As new Franchise owners, my business partners and I are very grateful for all the guidance and support provided by PuroClean Corporate Headquarters. They are always available to help and are very [...]

AIDA M.
Bartlett, IL

PuroClean is so organized and very direct. My questions get answered every time in such a quick manner. I really feel like they care about my issues, and don’t treat me as an extra case number. [...]

DANIEL P.
Post Falls, ID