Restoration and Remediation Franchise Held Awards Ceremony to Pay Tribute to Franchise Owners for Outstanding Growth and Accomplishments in 2018
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Restoration and Remediation Franchise Awards Erik Jacquez for Outstanding Customer Service
Victorville, CA (August 2, 2019) – Erik Jacquez, technician at Purofirst Fire & Water Restoration in Victorville, California, was awarded PuroClean’s Technician of the Year award at the company’s international convention held recently at the Detroit Marriott at the Renaissance Center in Detroit, Michigan.
“While I was honored with this award, it has truly been a team effort to achieve the success we’ve accomplished thus far alongside my colleagues,” said Jacquez. “Being recognized for this honor is a result of the long and late hours our team dedicates to providing our community with the very best service.”
Erik was selected among hundreds of technicians in the network as a frontline service worker who represents the brand with the highest integrity and detail to customer service. Erik joined franchise owners, Tom and Bonnie Lanyon, at Purofirst Fire & Water in 2006. Coming from a construction background, he was able to use his prior knowledge and Tom’s mentorship to propel him into overseeing an entire department.
“Erik’s commitment to providing relentless customer service is commendable and we salute him for his efforts,” said PuroClean’s President and COO, Steve White. “Erik is exactly the type of technician we hope to have in all of our PuroClean franchises and it is an honor to have him represent PuroClean as Technician of the Year.”
PuroClean has become one of the leading restoration franchise companies in the nation. Each year, PuroClean performs thousands of jobs throughout the United States and Canada, providing restoration services from common household mishaps to large-scale disasters.