Choosing the Right Property Damage Restoration Professional is Critical to Disaster Recovery

Last edited on April 18, 2018

Insurance policies, emergency evacuation plans, smoke alarms, fire extinguishers – these are the types of things that knowledgeable homeowners put in place to help minimize the losses if a disaster strikes. And, according to PuroClean, that's where the emergency preparation stops for most people, because they never fully plan for disasters that might devastate their home.


But, the fact is that property disasters do happen. A cooking accident, electrical short, a burst pipe, a blocked chimney, a severe storm and other everyday hazards can turn an ordinary day into a nightmare. "Recovering from that nightmare takes the same type of planning and forethought that you put into your disaster-prevention plans," says Steve Leger, Executive Vice President of Operations for PuroClean.


"When disaster strikes, leaving water damage or fire damage in its wake, you need to act quickly to begin the emergency restoration clean-up," cautions Leger. "And, it is very important that you choose your emergency restoration professional with care. Water and fire damage restoration is a very specialized field, so choosing a firm with a reputation for professionalism, efficiency and quick response is critical."


Leger offers the following checklist for selecting a property damage restoration professional to local residents and business owners.


Make Sure Your Property Damage Restoration Professional:

  • – Specializes in water and fire damage restoration services. 
  • – Is licensed and insured.
  • – Responds immediately when disaster strikes – 24/7.
  • – Has industry-recognized training certifications (such as IICRC).
  • – Presents a contract that specifies the work to be done and the price to be charged – before any work is started.
  • – Offers references from clients who used the same services you require.
  • – Treats your home, its contents and you with compassion, respect and professionalism.
  • – Is able to work with your insurance company to complete the claim as quickly as possible.
  • – Uses "state-of-the-science" equipment and processes to minimize time, damage and disruption.
  • – Keeps an open line of communication throughout the job, including the clean-up and follow-up process.


"If you need property damage restoration services, focus on quality over price," says Leger. "Our Must Have Criteria for a Property Damage Restoration Professional checklist will lead you to a specialist in fire and water damage restoration, and that's the person you need to restore your home or business back to normal. Cutting corners almost always results in incomplete or substandard work, and then more expensive repairs and more disruption later."


PuroClean specializes in property emergency services. PuroClean certified technicians help families and businesses overcome the devastating setbacks caused by water damage, fire damage, mold damage and other conditions resulting in property damage.


About PuroClean

PuroClean is a property damage restoration company that offers emergency clean up, restoration, and repair services including fire and smoke damage restoration, water damage restoration, flood water removal, and mold and mildew removal. PuroClean has earned the trust of property owners, insurance professionals and home service providers throughout the United States and Canada since 2001. Backed by a comprehensive network of more than 300 franchise offices and a national training and business support center, each PuroClean office responds promptly to property emergencies, demonstrating a high degree of professionalism and compassion. PuroClean certified technicians are thoroughly screened, insured and trained in utilizing the latest in mitigation technology and procedures throughout the remediation process while operating under a strict code of ethics. In addition to serving the needs of property owners, PuroClean offers hundreds of continuing education classes each year to insurance professionals and property service providers nationwide. In 2010, PuroClean trained over 11,800 insurance professionals nationwide, helping them earn their continuing education credits. For more information on PuroClean, please contact 800-775-PURO or visit

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