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Water Damage Restoration in Covington, KY

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Trust PuroClean of Northern Kentucky for your Water Damage Restoration

Water damage can come from many sources, like heavy rains, the Ohio River flooding, or a leaky faucet. Whatever the cause, small or large, PuroClean of Northern Kentucky is prepared to respond quickly and remove standing water and moisture from your Northern Kentucky property. Our trained technicians will take care of your home or business in Covington, Villa Hills, Newport, Edgewood, or Taylor Mill. Preventing further water damage and avoiding the risk that mold will affect the structure or your belongings is our goal. Don’t wait to call us anytime, at (859) 982-9900.

QuickDry System™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying, and to help ensure your water damage restoration.

Water Removal Process

PuroClean of Northern Kentucky’s trained technicians respectfully care for your property and belongings while ensuring water damage restoration, both visible and invisible. 

Covington Mold/Odor Removal

Mold damage is an issue that bleach cannot solve. Our trained technicians will sanitize the mold-infected structure, and through the use of our HEPA air filters and HEPA vacuums, we will remove contaminants that are at risk of becoming airborne. This way, your property will be at its cleanest and safest state.
Mold odor can permeate an area and be difficult to remove. Fortunately, PuroClean of Northern Kentucky uses state-of-the-science equipment that will restore your home or business to its pre-loss condition. 

Ongoing Communication

Throughout the water damage restoration process, we will ensure that you and your insurance provider understand what is happening, what to expect, and what you can do. We, at PuroClean of Northern Kentucky, practice transparency so that all involved parties are fully aware and confident in making decisions.

PuroClean of Covington, KY prides itself on the ability to respond quickly to water damage problems and emergencies in Covington, KY and surrounding areas. We understand that water damage can be caused by all sorts of events ranging from leaky faucets to something more serious like frozen or burst pipes. Your home is in good hands with our certified and trained water damage restoration technicians. Our goal here at PuroClean of Covington, KY is to avoid any further damage and avoid the risk of mold that could impact the structure of your home. Don’t wait to contact us anytime at (859) 982-9900.

Trust PuroClean of Covington, KY for your Water Damage Restoration, Water Mitigation, and Water Removal

PuroClean QuickDry System™

Our QuickDry system is designed to dry affected structural materials and contents and in a timely and effective manner can include:

  • A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
  • The removal of standing water.
  • The application of specialized drying equipment.
  • Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

Water Removal Process: PuroClean of Covington, KY‘s certified water damage restoration technicians strongly care for your property and belongings while being sure that water damage, both seen and unseen, is restored.

Mold and Odor Removal: Water losses not handled in a timely manner and dried down quickly can lead to secondary damage such as microbial growth, as well as cause structural components to lose their integrity, potentially impact indoor air quality, and may ultimately result in compromised occupant health issues. PuroClean’s IICRC certified technicians follow industry standards to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been determined, they will implement engineering controls and containment to prevent cross-contamination to unaffected sections of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

  • The removal of compromised materials and contents per industry standards.
  • A thorough cleaning using HEPA air filter devices and HEPA vacuums.
  • A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

Many people use bleach to clean mold; however, this is an ineffective approach as bleach does not kill the spores; it only bleaches them. PuroClean’s mission is to return your property to a clean and safe condition.

Odors are a sign that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your home or business, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: PuroClean of Covington, KY strives to practice transparency so that everyone involved is fully informed and able to make important decisions. Throughout your water damage in Covington, KY repair service, we ensure that you and your insurance company are fully informed on all areas of our work. We always let you know what to expect and what you can and can’t do as we go along.

It’s our mission to help you with as much compassion and minimal interruption to your daily life, because we understand the trauma you are experiencing. PuroClean of Covington, KY can be counted on to respond to your Covington, KY water damage emergency with urgency and sensitivity 24 hours a day, 7 days a week, and to act with professional speed and kindness to restore your property.

We will stay in touch with you and your insurance agent through the entire process to make sure you are kept updated on the progress. Our advanced cleaning equipment is used by our certified technicians to precisely measure just how bad the water damage is and completely restore your home by removing visible and invisible water damage.

PuroClean Emergency Flood and Related Water Damage Restoration Services in Covington, KY

Water Damage Assessment:

  • Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies, and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard?
  • The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Covington, KY Emergency Water Extraction

To extract the standing water from your affected area, we begin by using strategically located specially designed water removal equipment that quickly removes the water.

  • The first step calls for immediate water removal using our advanced pumping machines. Once the water is removed, all affected belongings and structures will be removed and stored or discarded.
  • Upon completion, the equipment will be removed and the water is discarded elsewhere by PuroClean’s professionals.

Dehumidification and Drying

Then our focus is to identify, isolate and prep all areas that require drying and dehumidification.

  1. This process requires all belongings to be removed to thoroughly complete the water removal.
  2. Air moving machines will be placed strategically in the most appropriate locations. The areas that contain the most moisture will be the focus to pull out trapped water. Keep in mind, these machines are very loud.
  3. During the dehumidification process, the water is pulled into the air by the air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. PuroClean technicians dispose of the water that was removed in a separate location.
  4. Only after monitoring the humidity and confirming the levels have returned to normal, your items and property will be returned to their original location.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

  • Our water damage restoration technicians will begin with a complete inspection and dry vacuuming of your carpet.
  • To properly repair the affected carpet, where needed, your furniture may require repositioning.
  • Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
  • Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

PuroClean’s Dos and Don’ts of Water Damage in Covington, KY

Although the repair of water damage in Covington, KY is a high priority, the safety of our customers and technicians is our most important priority. The following tips will help lower risk of suffering setbacks due to a rain event, flood, roof leaks or faulty plumbing or AC units; regardless of whether you are mitigating or restoring water damage.

What To Do:

  • Shut Off Water: Shut off the home’s water source and call a plumber for repairs.
  • Be extra careful: Watch where you step as floors may be slippery and wet. Keep an eye out for obstacles and any exposed wiring. USE CAUTION.
  • Water removal: Mop as much water as possible. In cool weather, open windows to speed up the drying process and in hot weather, only if it’s safe to do so, put on your A/C.
  • Upholstery should be propped up: All loose cushions and upholstered furniture should be propped up in a dry place.
  • Remove obstacles – Remove rugs: Pick up any wet rugs and take out any items that may be sitting on the floor and could pose a treat when walking.
  • Dry Storage Containers: Please open and dry all of your wet storage containers, bins, or suitcases. If possible, have them dry in the sun.
  • Protect Your Valuables: Paintings, artwork, and any other valuables should be relocated to a safe, dry place.
  • Dry Wet Clothing: Quickly dry any wet clothes. Hang leather goods and furs to dry at room temperature.
  • Protect Your Furniture: Place tinfoil or plastic wrap under furniture legs on wet carpeting. Open (but do not force) drawers and cabinet doors to dry out the inside.
  • Contact PuroClean ASAP: Call PuroClean of Covington, KY. Experienced technicians highly trained in Covington, KY water damage are ready and waiting to come to you.

What Not To Do:

  • DON’T VACUUM: You should not use a common everyday vacuum cleaner. Only use a wet vac, the type specifically made to handle water.
  • Do not touch electrical outlets: Leave cords alone. If it is plugged in, leave it and if it is not plugged in, leave it be. Do not touch electrical cords at all.
  • Do not Operate Any Electrical Appliances: DON’T TURN ON TVs, radios, computers, ceiling fans, or any electrical appliances while standing on wet carpets or floors, particularly concrete or tile floors.
  • Don’t turn up the heat: keep interiors as cold as possible, as mold grows in heat and moisture.

Frequently Asked Questions About Water Damage Restoration

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Dayton, KY are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (859) 982-9900.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (859) 982-9900 for a free estimate of our water damage restoration services.

Does homeowners insurance cover flooding or water damage restoration? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%

on water damage claim costs.

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

PuroClean work van

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying and help ensure the best possible outcome during the water damage restoration. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

FAQ

How can you prevent water damage on the roof?

Replace missing shingles, clean gutters, inspect vents, valleys, chimneys, pipes, skylights, etc. You should also check your attic ceiling and remove ice buildup during heavy snow. [...]

How do you get water-damage smell out of carpet?

[VIDEO] For a small area, you can mix one cup of vinegar and 2 cups of water and spray on the area. If your entire carpet is damaged, you should [...]

How long does it take for drywall to dry?

There are many variables that affect the time for drywall to dry after being wet. Normally it will be returned to a dry condition in two – three days, but [...]

How can you inspect for water damage behind walls?

Check the surface of the wall for water stains, peeling paint, or warping. Push on the wall lightly – if it’s soft and spongy, that’s an indication of moisture damage. [...]

Why does PuroClean Emergency Recovery Services need access to my house or business?

Initially PuroClean needs to get into the home or office to do the emergency remediation and mitigation work. Then, during the drying process, PuroClean will need to return each day [...]