Steve White, PuroClean President and COO, was featured on this article as he gives advice to incoming franchise owners about field support.
Educate your team on financials “I believe the most important skill any field support team member can have is to be able to analyze the brand’s financials,” says Steve White, president and COO at PuroClean. “At the end of the day, this is a business and we are all trying to maximize profitability.” When you invest in educating field reps, “you develop a key team member that can see opportunities, troubles and identify success—all of which can be found in financial statements.”
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