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Frequently Asked Questions

About Property Restoration

[VIDEO] Removing mold efficiently is harder than most people think. First, you have to wear protective clothing to reduce exposure to mold. Then, you need to isolate the mold, so that it doesn’t spread to other rooms. After that, fix the water problem and dry the affected surface. To clean up mold, scrub a mixture of household detergent and water on the surface (don’t use bleach). https://youtu.be/ZwRjU1PLE6A
Preventing mold requires fixing moisture problems in your home. Repair leaks in the walls, roof, gutters, and plumbing pipes, keep indoor humidity at 30-50% by using a dehumidifier, ventilate appliances that generate moisture, and keep the gutter system clean.
[VIDEO] Safety comes first. Do not re-enter the property until fire officials confirm it is safe. Once cleared, contact your insurance provider to report the loss and a certified fire restoration company to begin mitigation. Early steps such as securing the property, extracting water, and addressing soot damage help limit further loss and support your insurance claim.
[VIDEO] Most restoration companies also provide board-up services to prevent possible theft. A proper board-up should include using 3/8″ plywood with 2x4s bolted from inside the dwelling over windows. The front door should have a secure lock. https://youtu.be/bWSfbdhRLjU
[VIDEO] Legally, only a licensed inspector like a structural engineer or industrial hygienist can determine the safety of a building. Besides, the risk of checking the fire damage yourself is too great. Call a professional.
In most losses, cleaning the soot and smoke is the toughest part. Moreover, even small fires can cause major damage within minutes and leave lingering odors if not cleaned up properly. If you don’t act within a day or two of the fire, soot and smoke can leave permanent damage. Restoration professionals have the tools and know-how to restore your home as fast as possible and mitigate the loss.
Water can lead to more damage such as mold growth. Reputable restoration companies also extract the water from the damaged area as part of the fire restoration job.
[VIDEO] This depends on the degree of the damage, your home’s layout, and your comfort level. As an alternate plan, talk with your insurance agent about off-site housing and staying at a hotel – these might be covered by your policy. https://youtu.be/yOkKLeUTBf4
The length of time varies on the extent of the damage. Additionally, local authorities and your insurance agent will also want to investigate the damage before the restoration company can start the cleanup.
Water damage can occur after natural disasters, such as thunderstorms or hurricanes that cause flooding, from pipe bursts, appliance malfunctions, roof leaks, foundation leaks, septic tank overflows, poor drainage, and more. Flash flooding, pipe bursts, and sewage backups are especially dangerous as they can produce several inches of water in less than a day.
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