Frequently Asked Questions
About Property Restoration
It is important that you NOT turn the equipment off. The drying process is most effective and most efficient when the equipment is allowed to run 24 hours every day. This will allow PuroClean to complete the job as quickly as possible and then all equipment will be removed.
Please do not open doors or windows. The equipment selected for every job and the process are based on having a "closed drying system." Opening doors or windows will upset that process and may extend the drying time (and the charges) significantly.
Many PuroClean Professionals provide Full Service to you including the replacement or repair of any structural items that have been damaged. Consult your local PuroClean office to see if they provide Full Service.
Water damage can cause structural weakening, lead to mold growth, and pose respiratory health risks. PuroClean’s professional water damage restoration services ensure that moisture is removed, structures are dried, and mold is more likely prevented.
Yes. In most cases, biohazard remediation requires containment zones, use of disinfectants, and the removal of affected materials. For safety reasons, occupants should not remain in the property until work is complete.
Professional biohazard teams are available 24/7. Once contacted, crews can typically mobilize the same day to stabilize the environment and begin remediation.
All contaminated materials are packaged, transported, and disposed of in accordance with federal, state, and local regulations. This may involve incineration or specialized waste treatment facilities licensed to handle biohazards.
In some cases, yes—non-porous items are more easily sanitized, while porous materials often require removal and replacement. Restoration teams evaluate each item individually.
Biohazard cleanup is handled with discretion. PuroClean uses unmarked vehicles when possible and follows privacy-focused protocols to protect the dignity of affected individuals and families.
Technicians are trained and certified in OSHA regulations, bloodborne pathogen handling, and biohazard remediation standards. Ongoing education ensures teams remain current with best practices and safety protocols.
It is important that you NOT turn the equipment off. The drying process is most effective and most efficient when the equipment is allowed to run 24 hours every day. This will allow PuroClean to complete the job as quickly as possible and then all equipment will be removed.
Please do not open doors or windows. The equipment selected for every job and the process are based on having a "closed drying system." Opening doors or windows will upset that process and may extend the drying time (and the charges) significantly.
Many PuroClean Professionals provide Full Service to you including the replacement or repair of any structural items that have been damaged. Consult your local PuroClean office to see if they provide Full Service.
Water damage can cause structural weakening, lead to mold growth, and pose respiratory health risks. PuroClean’s professional water damage restoration services ensure that moisture is removed, structures are dried, and mold is more likely prevented.
Yes. In most cases, biohazard remediation requires containment zones, use of disinfectants, and the removal of affected materials. For safety reasons, occupants should not remain in the property until work is complete.
Professional biohazard teams are available 24/7. Once contacted, crews can typically mobilize the same day to stabilize the environment and begin remediation.
All contaminated materials are packaged, transported, and disposed of in accordance with federal, state, and local regulations. This may involve incineration or specialized waste treatment facilities licensed to handle biohazards.
In some cases, yes—non-porous items are more easily sanitized, while porous materials often require removal and replacement. Restoration teams evaluate each item individually.
Biohazard cleanup is handled with discretion. PuroClean uses unmarked vehicles when possible and follows privacy-focused protocols to protect the dignity of affected individuals and families.
Technicians are trained and certified in OSHA regulations, bloodborne pathogen handling, and biohazard remediation standards. Ongoing education ensures teams remain current with best practices and safety protocols.
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