24/7 Emergency Response (781) 474-0200

Why Choose PuroClean of Natick

Whether you’re facing flooding from a Nor’easter or frozen pipes, we’ve got you covered. The PuroClean QuickDry System™ is scientifically proven to dry, dehumidify, deodorize and sanitize all affected surfaces so you can be back on the road to full recovery as soon as possible.


With more than 240 offices across the United States and Canada, PuroClean is trusted by insurance providers as well as property owners and managers from coast to coast.

State-of-the-art Equipment

Our QuickDrySystem™ is scientifically proven to remove unwanted moisture from your property quickly and effectively so that mold can’t develop later.

Ongoing Communication

We promise to keep you and your insurance agent informed every step of the way. We want everyone involved to understand what is happening, what to expect, and what to do.

Thorough Cleanup

We treat the water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

Water damage is often caused by something minor, like a leaky faucet or something major, like frozen and burst pipes. Whatever the cause, large or small, PuroClean of Natick is prepared to respond quickly and remove standing water and moisture from your property in or around Natick. Your home or business is in good hands and will be taken care of by our experienced technicians.Our goal is to avoid further damage and avoid the risk that mold will affect the structure or your belongings. Don’t wait to call us anytime, at (781) 474-0200.

Trust PuroClean of Natick for your Water Damage Remediation

Our QuickDry System™ allows us to effectively and efficiently facilitate drying by managing dehumidification and temperature control to ensure that we can restore as much of your water damaged property as possible.

During Our Water Removal Process: Our IICRC certified PuroClean of Natick water damage restoration technicians ensure that the water damage to your property – both visible and invisible is restored, all while caring for your property and belongings.

Removal of Mold and Odor: Mold damage problems can’t be solved by only using bleach. By using HEPA Air Filters and HEPA vacuums, our certified technicians sanitize the mold affected areas and remove potential airborne contaminants from the air.

The odor resulting from mold damage in Natick can impact an area and be difficult to remove. Fortunately, with our advanced equipment, we will restore your home or business to its pre-damaged condition.

Ongoing Communication: During the Natick water damage repair process we will work with you and your insurance provider to keep you both in the loop on what’s happening, what to expect and what to do. It is our goal at PuroClean of Natick to be transparent, to ensure everyone affected stay fully aware of what’s happening and are able to make decisions confidently.

It’s our goal to support you with as much kindness and little interruption to your everyday routine, because we understand the trauma you are experiencing. PuroClean of Natick can be counted on to respond to your Natick water damage emergency urgently and sensitively 24 hours a day, 7 days a week, and to act with professional speed and kindness to restore your property.

Our IICRC certified technicians use state-of-the-science equipment to precisely measure just how bad the water damage is and to thoroughly restore your property that has been affected by both water damage that can be seen and unseen. We will continue to keep you and your insurance agent updated on our progress every step of the way.

PuroClean Emergency Flood and Related Water Damage Repair Services in Natick

Our Water Removal Process:

  • Initially, our technicians will remove damaged materials. This includes, partly: drywall, fragile wood, carpet, carpet padding, upholstery, furniture, insulation baseboards and more.
  • Next, specialized equipment like dehumidifiers and industrial fans are typically used during the drying process. When the damaged belongings and structure are removed, we begin drying and disinfecting the water damaged areas.
  • PuroClean professionals will then move on to mold damage in the restoration process. Mold-infected surfaces will be thoroughly cleaned and restored as quickly as possible so spreading is stopped.

Natick Emergency Water Extraction

Our technicians will commence by removing all unwanted water from your premises. We strategically locate commercial grade water removal machines to remove unwanted water as quickly as possible.

  • The first step calls for immediate water removal with our advanced pumping machines. Once the water is removed, all damaged items and materials will be removed and stored or discarded.
  • Once completed, the equipment will be removed and the water will be discarded elsewhere by PuroClean’s technicians.

Dehumidification & Drying

Then our fucus is to identify, isolate and prep all areas that up for drying and dehumidification.

  1. Removal of belongings and upholstery will be necessary to ensure that the process can be finished completely.
  2. Air moving machines will be located strategically in the most affected areas. The areas that contain the majority of the water will be the focus, to pull out trapped water. Please note, these machines are very loud.
  3. During the dehumidification process, the water is pulled into the air by the fans. Puroclean technicians dispose of the water that was removed in a different location.
  4. To make sure that everything is drying, a PuroClean technician will closely monitor moisture levels. Once moisture levels are back to normal, any removed property will be placed back to their original locations.

Carpet Damage Restoration

Restoring your damaged carpet and returning it to the original state is Puroclean of Natick’s carpet restoration process.

  1. The process starts by finding the source of the water damage as this will help determine whether or not your carpet is salvageable.
  2. Any remaining water is removed from the carpet through water extraction. This will occur if the carpet is salvageable.
  3. To prevent any mold growth on the carpet, the next step is to use commercial air-moving fans to remove leftover moisture.
  4. PuroClean technicians will keep you and your insurance broker updated during the drying process.
  5. Once the carpet is dry, all equipment will be removed from the area, and all your belongings will be put back into place.

Carpet Cleaning, Carpet Deodorization and Spot Removal

Any carpet that has been affected by water damage is subject to mildew being formed, which can cause a bad odor to spread to all areas of your home. These odors can be removed from your carpet with proper cleaning, deodorization, and spot removal.

  • The process begins with a complete inspection and vacuuming of the area by a PuroClean technician.
  • A technician will then take out the furniture needed to fix the carpets.
  • If needed, a pet odor and spot removal will be performed at this time.
  • Also, a textile and fiber protectant is available that will protect and prolong the value of your carpet.

PuroClean Mold Removal

We at PuroClean of [metro area] will tend to your Natick mold damage and make sure that your home or business is fully restored by following a rigid process that involves the following. Please note that getting a certified technician on-site right away to address water damage is crucial to preventing mold growth.

  • Once we have carefully inspected your property for any signs of mold, we carefully and completely conduct a full mold removal on your home and belongings.
  • The deodorization process follows the mold removal. Cleaning, disinfecting and deodorization is completed after all presence of mold is removed.
  • We use specialized commercial cleaning equipment such as HEPA filters and vacuums to completely remove water and eliminate all moisture.

Natick Water Damage Do’s and Don’ts

Although the repair of water damage in Natick is a high priority, safety of our customers and technicians is our most important goal. The following tips will help reduce risk of suffering setbacks due to a rain event, flood, roof leaks or faulty plumbing or AC units; regardless of whether you’re mitigating or restoring water damage.

What To Do:

  • Turn Water Off: Shut down your home’s water supply and call a plumber for repairs.
  • Be very careful: Watch where you step as floors may be wet and slick. Keep an eye out for obstacles and any exposed electrical wiring. USE CAUTION.
  • Remove Excess Water: Mop up as much water as possible. In cool weather, open windows to speed the drying process; in hot weather, if safe, turn on your Air Conditioning.
  • Prop Up Upholstery: Remove all loose cushions and prop up upholstered furniture.
  • Deal with Area Rugs and Obstacles: Remove rugs and pick up any items that may be sitting on the floor.
  • Dry Storage Containers: Please open and dry all of your wet storage containers, bins, or suitcases. If possible, have them dry in the sun.
  • Protect Valuables: Move any paintings and other art to a safe, dry place.
  • Dry Clothing: Immediately dry all articles of clothing. Hang leather and fur goods to dry at room temperature.
  • Protect Your Furniture: Place aluminum foil or plastic underneath furniture legs on wet carpeting. Open (but don’t force) drawers and cabinet doors to dry out the inside.
  • Call PuroClean Immediately: Call PuroClean of Natick. Our certified technicians are highly skilled in Natick water damage repair.

Do Not Do:

  • DO NOT VACUUM: You should not use a traditional household vacuum cleaner. Only use a wet vac, the type that is specifically designed to deal with water.
  • Don’t touch electrical outlets: Leave cords alone. If it is plugged in, leave it and if isn’t plugged in, leave it. Do not touch any cords at all.
  • DO NOT USE APPLIANCES: DO NOT USE TVs, radios, computers, ceiling fans, or any other electrical appliances while you are standing on wet floors or carpets, particularly tile or concrete floors.
  • Don’t turn up the heat: keep interiors cool, as mold grows in heat and moisture.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Natick are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (781) 474-0200.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (781) 474-0200 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is NOT covered by standard homeowners’ policies. Also, the water damage that results from a lack of maintenance is not covered on a standard homeowner’s insurance policy.

A prompt response using the

PuroClean QuickDry System™ can save

on water damage claim costs.

Water Damage Restoration by PuroClean

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

PuroClean work van


Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

"Had a small sewer back up due to a failed main drain, luckily it was caught and time and replaced. So now, it was clean up time. I called servpro, who never called me back, I called service master [...]

Winthrop, MA

I contacted PuroClean to address a broken pipe and flooding in my 79 year old Mom's basement. It was a major mess due to previous water damage and vast amounts of clutter and valuable items. Existing [...]

Needham, MA


Is it okay for me to open the doors and windows?

Please Don’t! Because our technicians have set up the best conditions on your property for drying it efficiently, if you open windows during the drying process it causes problems. Depending [...]

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How fast can mold form on water-damaged drywall?

[VIDEO] Mold can grow on the surface within 24 to 48 hours.    [...]

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How long does it take for a carpet to dry after water damage?

[VIDEO] Your carpet make take anywhere from 8 to 24 hours to dry. You can speed up the process by turning on the heater, air conditioning, or ceiling fan. [...]

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How do you get water-damage smell out of carpet?

[VIDEO] For a small area, you can mix one cup of vinegar and 2 cups of water and spray on the area. If your entire carpet is damaged, you should [...]

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Will my homeowners insurance cover water damage?

[VIDEO] Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, [...]

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