Sharing expert water damage tips with millions of viewers across the country.
When historic flooding hit parts of New Jersey, PuroClean of Morristown Franchise Owner Nelson Rivera stepped in, not just to help homeowners recover, but to help the nation prepare.
Rivera was recently featured in a national segment on NBC’s TODAY Show, where he joined investigative correspondent Vicky Nguyen to share timely, expert tips on preventing water damage before disaster strikes.
🎥 Watch the full segment here
Water Damage Can Be Devastating, But It Doesn’t Have to Be
The segment opened with shocking footage of flooded basements and waterlogged homes following extreme weather in the Northeast. However, it quickly shifted to prevention with Rivera on-site offering practical, affordable steps that every homeowner can take to avoid becoming the next headline.
Here are a few key takeaways from the segment:
- Install a water detection alarm near vulnerable appliances like your water heater or washing machine. These low-cost devices can alert you before water damage escalates.
- Know your water shut-off valve. Rivera demonstrated how quickly shutting off the source can stop damage in its tracks.
- Store valuables smartly. Keep important documents, photo albums, and electronics on high shelves or in waterproof bins, especially in basements.
- Invest in routine maintenance. Checking pipes, sump pumps, and appliances regularly can prevent issues before they become emergencies.
“Water moves fast,” Rivera explained. “And if you don’t catch it early, it can do a lot of damage. But a little preparation goes a long way.”
Leading with Expertise and Empathy
While Rivera humbly joked on LinkedIn about being nervous on camera, writing “Vicky Nguyen did her best to make me look good 😂,” his professionalism and calm guidance made a powerful impression. The segment not only showcased his expertise but also highlighted the value PuroClean brings to families before, during, and after a crisis.
As Rivera proved on national television, PuroClean Franchise Owners are more than just restoration experts; they’re trusted advisors and first responders in their communities.
Local Support, National Impact
PuroClean’s appearance on the TODAY Show underscores a growing truth: when it comes to protecting your property, preparation starts with education.
Whether you’re dealing with a burst pipe, a broken appliance, or a basement flood, being prepared can save thousands in property damage restoration costs and help families stay safe and dry.
Need help after water damage? Call 800-775-7876 or find your local PuroClean today.
About PuroClean
PuroClean is a leading, world-class service brand that specializes in water damage remediation, fire and smoke damage mitigation, mold removal, and biohazard clean-up, serving both residential and commercial customers across the U.S. and Canada. Founded in 2001, PuroClean is a fast-growing franchise network of over 500 independently owned and operated locations.
With a commitment to respond within two hours, PuroClean professionals are thoroughly screened, insured, and trained to use the latest restoration technology to deliver high-quality results with speed, compassion, and care.
PuroClean has earned numerous honors across the franchise and business world, including recognition in 2025 as one of Entrepreneur’s Fastest-Growing Franchises, Franchise Times’ Top 10 Brands to Buy, and a Franchise Business Review Top Franchise for Women.
