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In short, PuroClean of Huntsville, AL is the best. They are extremely knowledgeable, honest, professional, thorough, and courteous. They had the best solution for us and saved us thousands of dollars because they DO NOT TRY TO SELL YOU things you don’t need. In detail, Kenny and Bruce Ashcraft of PuroClean know more about crawl spaces, mold, wood moisture levels, vapor barriers, dehumidifiers, and finding the correct solutions for these issues than ANYONE else. You can trust them to do things right. Our crawlspace is complex because of multiple additions. We weren’t aware until too late there were areas with no vapor barrier, no ventilation, inadequate or no air circulation, water vapor, and high moisture levels. A really bad environment. Mold and fungus had grown. It even damaged our hardwood floors. I thoroughly researched options and received proposals from multiple reputable companies. Other companies were eager to feed on our fear and tried to sell us products and services we didn’t need. The most common of which was the ever-popular encapsulation solution with one or two huge dehumidifiers. Our gut kept telling us these were wrong for our chopped up space and wouldn’t solve the problem, or even reach each area of concern. Kenny and Bruce created a unique plan for our complex space that was thousands of dollars less to install and operate than those proposals. It created both ventilation and air circulation for each area of our crawlspace without the expense of having to run huge dehumidifiers. Plus their solution didn’t cover up the walls - hiding possible sources of the moisture – along with our ability to detect future problems. PuroClean eliminated our moisture problems – period. PuroClean is also very responsive. As soon as I called, we had an appointment within two days. They conducted a thorough inspection, explained their processes and products, answered all my questions, and were extremely nice and professional. Two days later, they gave me a complete proposal with an itemized estimate. I could see exactly how they charged. Nothing was hidden or lumped together like other companies’ proposals. My documentation and pictures (before, during, and after) were easily accessible on a private, secure link. I always knew the progress of my job. They were on time, stayed on schedule, and kept me apprised of their progress. They cleaned up the mold, used a sealer to waterproof some crawlspace walls that needed it, & put down a new vapor barrier. Then installed an ATMOX SMART ventilation system with vents & fans that bring fresh air in when it’ beneficial, but close off when it would be harmful based on dewpoint. Also, fans circulate air throughout the crawlspace, dead spaces, and additions. They are so quiet we don’t hear them. The intelligent system monitors wood moisture, and calculates dew point to keep condensation from occurring, and the fresh moving air keeps humidity down and makes sure the crawl space stays dry! The one control panel in our closet upstairs keeps us informed of conditions in the crawlspace and is simple to read and use, although we rarely need to touch it. Kenny has been readily available and goes out of his way to answer any questions we’ve had since the system was installed. We rest easier with PuroClean and ATMOX follow up service and warranties, knowing that adjustments can be made, if needed, as the system is put through it’s paces in our complex crawlspace environment through our first fall winter, spring & summer - particularly this hot, humid, southern summer. If you want a company that is trustworthy and really knows crawlspace ventilation, GIVE PuroClean of Huntsville A CALL. They won’t sell you more than you need and can offer you a different, smarter solution. Whether your crawlspace is big or small, your problem simple or complex, they can solve it.
TRUSTWORTHY AND REALLY KNOWS CRAWLSPACE VENTILATION
Mountain Brook, AL
Tommy was excellent through the whole process. The work teams were great, and we never felt we were "just a job," but like friends were doing our repairs!
PuroClean is very professional. They have been working on a project at my gym and throughout the process. So far they have not only been professional, courteous, but also have kept things clean and operational for my business.
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