24/7 Emergency Response 800-775-7876

For immediate assistance, please call our 24/7 Local Response Hotline at 800-775-7876

FAQ

Do I have to leave my home or close my business during the restoration?

That depends on the amount of damage. It there is extensive damage it will not be possible to occupy the structure. However, every situation is different! [...]

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How can you prevent water damage on the roof?

Replace missing shingles, clean gutters, inspect vents, valleys, chimneys, pipes, skylights, etc. You should also check your attic ceiling and remove ice buildup during heavy snow. [...]

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Why does PuroClean Emergency Recovery Services need access to my house or business?

Initially PuroClean needs to get into the home or office to do the emergency remediation and mitigation work. Then, during the drying process, PuroClean will need to return each day [...]

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How long will the restoration process take?

The length of time varies on the extent of the damage. Additionally, local authorities and your insurance agent will also want to investigate the damage before the restoration company can [...]

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How do I prevent mold after water damage?

It is important to remove the water as quickly as possible and to dry all affected materials. This includes under cabinets, under walls in adjacent rooms, the subfloor, lower rooms [...]

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