24/7 Emergency Response 800-775-7876

For immediate assistance, please call our 24/7 Local Response Hotline at 800-775-7876

FAQ

What are the types of water claims?

There are three basic “types” of water damage, based on the level of contamination. 1-Category 1 (Clean Water): from a damaged pipe or hose. 2-Category 2 (Grey water): this is [...]

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Can fire extinguisher dust be cleaned from carpet?

[VIDEO] Yes, but it is recommended that the work be done by professionals. The residue is an irritant and can cause discomfort and/or breathing problems; and can irritate the skin. [...]

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What is mold?

Mold is a type of fungus that lives almost everywhere there is moisture, oxygen, and organic matter. Mold plays an important role in nature as it helps decompose organic material. [...]

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What is black mold?

[VIDEO] “Black Mold” refers to stachybotrys chartarum (Stachy). Stachy is somewhat common in very warm, very humid environments – much less common where it is cooler and/or dryer. Hundreds of [...]

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What should I do in a social setting if someone closeby is coughing or sneezing?

If someone in close proximity to you is coughing or sneezing, be sure to maintain at least 6 feet (2 meters) distance between yourself and the person who is coughing [...]

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