24/7 Emergency Response 800-775-7876

For immediate assistance, please call our 24/7 Local Response Hotline at 800-775-7876

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FAQ

What are the types of water claims?

There are three basic “types” of water damage, based on the level of contamination. 1-Category 1 (Clean Water): from a

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Can I put out an electrical fire with water?

[VIDEO] No! Water conducts electricity and can deliver a potentially deadly electric shock. If the fire is from an appliance

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Can fire smoke damage my eyes?

Yes. Exposure to any smoke can irritate the eyes and cause breathing and other health issues. With a modern fire

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Can I stay in my home during the fire damage restoration process?

[VIDEO] This depends on the degree of the damage, your home’s layout, and your comfort level. As an alternate plan,

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What is a policy limit?

Your policy limit is the amount of money available to cover your claim.  

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