24/7 Emergency Response 800-775-7876

For immediate assistance, please call our 24/7 Local Response Hotline at 800-775-7876

Local Reviews

I contacted PuroClean to address a broken pipe and flooding in my 79 year old Mom's basement. It was a major mess due to previous water damage and vast amounts of clutter and valuable items. Existing mold and the compounding effect of this event was creating a very real and major health issue. It was quite overwhelming and emotional for my mother and our family considering the amount of damage and losses. Erik and his team were there the day of the incident and then before 8am the next day to take care of the clean up. Erik was a personification of the utmost client/customer service. Extremely responsive, he took ownership and leadership of the situation, and most of all the empathy he was able to exhibit throughout the process was extremely comforting for my mother and family. I have been in client service myself for over 20 years and I wish all of my teams operated like Erik. I cannot say enough great things. thank you Erik, for everything.

PUROCLEAN OF NATICK
Needham, MA

Best in class Disaster Recovery specialist. We manage an 8-Family building in Pawtucket that had a main sewer line burst. Not only did Puroclean respond quickly and remove the raw sewage out, they also left some special filters in the basement to make sure the smell was removed. Top notch professionals I would highly recommend. -Jim, Property Manager, Pawtucket

JIM, PROPERTY MANAGER, PAWTUCKET

Wow. So the pipes in our walls burst and started spraying water through the walls and ceiling. Hashtag NIGHTMARE anyone? Puroclean was literally there in minutes and started helping to minimize the damage by taking out our walls and ceiling (YIKES!) and hauling ruined things away. It is a pretty stressful thing to go through but the team at Puroclean (and there were a lot of them) actually make the experience almost fun. They were very sympathetic to our predicament, super friendly and did a fantastic job of making things easier for the plumber to do THEIR job better (which saved us money.) We cannot thank them enough.

BURST PIPES!
Ulster Park, NY

FAQ

Do I need to find a reconstruction contractor to do the repairs after the water restoration is done?

Many PuroClean Professionals provide Full Service to you including the replacement or repair of any structural items that have been damaged. Consult your local PuroClean office to see if they [...]

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How do I clean my dryer vent to prevent fires?

[VIDEO] Clean the lint filter before and after each load of laundry. Don’t forget to clean the back of the dryer where lint can build up. Clean lint out of [...]

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Does homeowner’s insurance cover water damage from ice dams?

[VIDEO] Every Insurance policy is different. You should contact your broker/agent or your insurance company to determine the amount of coverage that you have. [...]

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What is Reconstruction?

Reconstruction is the work done to repair damages from fire, flood or other catastrophic events. [...]

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Can warranty cover water damage?

Warranties offer a variety of coverages. Check your warranty and/or call the “help” number for the company offering the warranty. [...]

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