24/7 Emergency Response 800-775-7876

For immediate assistance, please call our 24/7 Local Response Hotline at 800-775-7876

FAQ

Does homeowner's insurance cover water damage and mold?

[VIDEO] Individual policies will vary, so you should ask your insurance agent and/or adjuster if you’re eligible for coverage.

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Do I need to hire a mold remediation/removal expert to remove mold, or can I do it myself?

Mold is very tricky—and when attempting to remove it yourself, you can disrupt it and make it worse. A professional

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Why is my property monitored so often?

Daily monitoring is one important aspect of the process. Industry Best Practices require this monitoring to insure that the drying

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How do I prevent mold after water damage?

It is important to remove the water as quickly as possible and to dry all affected materials. This includes under

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Do I have to leave my home or close my business during the restoration?

That depends on the amount of damage. It there is extensive damage it will not be possible to occupy the

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