24/7 Emergency Response 800-775-7876

For immediate assistance, please call our 24/7 Local Response Hotline at 800-775-7876

FAQ

What should I do if I am on fire?

STOP! Moving or running feeds air to the flames and worsens the fire. DROP to the floor—if you stand up,

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How do certified technicians typically handle water damage?

The first thing professionals do is remove damaged materials that will either be restored or discarded. Materials include baseboards, insulation,

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How do I clean up mold?

[VIDEO] Removing mold efficiently is harder than most people think. First, you have to wear protective clothing to reduce exposure

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Do I need to hire a mold remediation/removal expert to remove mold, or can I do it myself?

Mold is very tricky—and when attempting to remove it yourself, you can disrupt it and make it worse. A professional

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Can warranty cover water damage?

Warranties offer a variety of coverages. Check your warranty and/or call the “help” number for the company offering the warranty.

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