24/7 Emergency Response 800-775-7876

For immediate assistance, please call our 24/7 Local Response Hotline at 800-775-7876

FAQ

How do certified technicians typically handle water damage?

The first thing professionals do is remove damaged materials that will either be restored or discarded. Materials include baseboards, insulation,

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Why can’t I clean up biohazard myself?

When a biohazard occurs, professionals are needed to clean and disinfect as improper treatment can spread contamination and lead to

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How do I know if it's black mold?

The only way to be able to name mold is to have a sample tested at a qualified laboratory.

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Is it okay to leave the equipment running all the time?

Yes! It is important that the equipment run 24 hours every day. This will provide the best possible drying process.

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What causes water damage?

Water damage can occur after natural disasters, such as thunderstorms or hurricanes that cause flooding, from pipe bursts, appliance malfunctions,

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