24/7 Emergency Response 800-775-7876

For immediate assistance, please call our 24/7 Local Response Hotline at 800-775-7876

FAQ

Can warranty cover water damage?

Warranties offer a variety of coverages. Check your warranty and/or call the “help” number for the company offering the warranty. [...]

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Can I stay in my home during the fire damage restoration process?

[VIDEO] This depends on the degree of the damage, your home’s layout, and your comfort level. As an alternate plan, talk with your insurance agent about off-site housing and staying [...]

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Is it okay to leave the equipment running all the time?

Yes! It is important that the equipment run 24 hours every day. This will provide the best possible drying process. [...]

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What is black mold?

[VIDEO] “Black Mold” refers to stachybotrys chartarum (Stachy). Stachy is somewhat common in very warm, very humid environments – much less common where it is cooler and/or dryer. Hundreds of [...]

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Can black mold cause brain damage?

Mold has been been associated with many aliments. You should consult with your doctor or your medical team if you are ill or have adverse symptoms. [...]

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