At PuroClean, we follow a mantra that guides our everyday work. That mantra is “Relentless Customer Service.” It represents our commitment to providing 100% customer satisfaction, even if it means sometimes helping less fortunate property owners with free restoration services. Take for example, Bob Jordan, owner of PuroClean Northwest in Lynnwood, WA, who made the recent holiday season a very special one for a family in his local market. One late night right before Christmas, Bob’s office was called to a home in an indigent area of town through an insurance agency referral. There were small kids in the home, the
