Prompt and professional customer service

Owner Randall Barrett is committed to delivering prompt, professional, and outstanding customer service. You can trust his team at PuroClean of Northwest Rochester to help get you back on your feet if you’ve experienced a loss due to water, mold or fire damage.

We love our community

With such a variety of activities, it’s hard not to love northwest Rochester and the surrounding area. From neighborhood parks where Randall enjoys walking his dog to larger parks like Northampton Park and Ontario Lake Park, there’s something for everyone.

Let’s also not forget about the adventures at Seabreeze Amusement Park or the Seneca Park Zoo. If you happen to be a fan of sports, Randall is a big Buffalo Bills fan and keeps hoping they can return to the years when they were an annual Super Bowl contender. 

However, northwest Rochester also comes with brutal winters, and many parks and homes are on the waterfront. Therefore, it is difficult to escape destruction when severe weather strikes. When unexpected events cause property damage, it is nice to call someone who understands how you feel. 

A desire to serve the community stemming from personal tragedy

When Randall and his wife were preparing her late father’s home for new residents, disaster struck and led to “some of the most stressful minutes of my life,” Randall says. Randall attempted to fix a broken toilet, a task he had done many times. However, combining rusted toilet parts and a water intake valve frozen in the open position, the tank broke, leading to a rush of water.

Randall says, “In a panic, I desperately searched for the shutoff valve!! It was an old rusty valve that barely turned! Fortunately, I was able to shut off the water.” They had a lot of water damage to clean up. From this experience, Randall has learned that it is important to both allow people to share their nightmare stories and reassure them that they are not alone and will be okay. 

Fully certified and insured restoration professionals

PuroClean of Northwest Rochester is certified in the following areas through the Institute of Inspection, Cleaning, and Restoration Certificate: Water Damage Restoration (WRT), Applied Structural Drying (ASD), Applied Microbial Remediation (AMRT), Fire and Smoke Restoration (FSRT), Odor Control (OCT) and Trauma and Crime Scene (TCST).

For emergency property restoration, call PuroClean now

When disaster strikes your northwest Rochester home or business, contact the experts at PuroClean. Our hardworking team will get you back to normal as quickly as possible. We will also provide ongoing communication, so you know what to expect. Give us a call at (585) 431-6060.

PuroClean of Northwest Rochester is proud to serve Greece, North Greece, Charlotte, West Irondequoit, Irondequoit, Spencerport, Hilton, Brockport, Hamlin, Gates, and surrounding areas.

PuroClean of Northwest Rochester is a proud member of the Better Business Bureau

PuroClean of Northwest Rochester BBB Business Review

Our Team

Randall Barrett

Owner/Operator

Randy attended SUNY Brockport where he met his now wife of 35 years, Heidi. As an active member at the Hilton Baptist Church where he serves on the finance committee. Randy has an MBA from the University of Rochester. Also, he is IICRC-certified in water damage restoration, microbial remediation, structural drying, fire & smoke restoration, odor control, and crime scene cleanup. Randy is a member of the Greece Regional Chamber of Commerce, BNI Rochester and Toastmasters International.

Chris Barrett

Production

With a background in engineering, experience in retail & home remodeling, Chris specializes in understanding the layers in a structure while being able to communicate effectively with customers. Chris carries IICRC Certifications in Applied Structural Drying, Water Damage Restoration, Fire & Smoke Damage Restoration, Odor Control and Trauma & Crime Scene Restoration. Also Certified in NYS for mold abatement, he is a well rounded & qualified technician.

Achievements

We have been honored to receive the following awards and certifications:

IICRC Certified Firm

New York State Mold Remediation License # 01490

Angies List Super Service Award 2020

September 20th

Can My Carpet and Pad Be Saved after a Flood?

September 13th

How to Remove Musty Smells from Carpet

24/7 Emergency Response (585) 431-6060