Our Story

Out of all the locations close to home, PuroClean of Reston owner, Joseph Ortiz, chose Reston to open his business. According to Virginia.org, Reston has been ranked 7th in the best places to live in America by CNN Money Magazine. Joseph has been working near this area for years. He physically knows how to navigate this region he has chosen to serve, including Reston, Herndon, Tysons, Great Falls, Shady Oak, Vienna, Wolf Trap, Odricks Corner, and Mantua as well.  

Joseph has developed relationships with many residents in the local area and understands the need for property damage restoration. The service area is highly populated and consists of large residential communities and many commercial zones. The communities have experienced a lot of water damage in the older homes.  Damage to water lines is also common, an indirect result of moisture build-up in structures leading to mold infestation. Now due to the current pandemic situation, COVID cleaning is also viable, especially in commercial properties. 

Having personally experienced property damage in his first home, Joseph knows first-hand how horrible the property damage experience can be. The bathroom line busted in the home and ruined his entire kitchen. This all took place 3 weeks before his wedding. The process of restoration with the contractors and insurance providers did not make it any easier. This is the underlying reason why Joseph is passionate about PuroClean of Reston providing compassionate and professional service. 

Compassionate and Professional Customer Care

At PuroClean of Reston, we will always put the customer’s needs at the forefront of our company. We will provide the quickest response in the industry because we know that the customer’s property is at stake. Our technicians will stay proficient and current in any advancements in the industry that would help improve our service delivery. We will monitor and guarantee customer satisfaction on any call we respond to.

We will answer any questions and address any concerns to ensure the customer understands the process. The customer must have peace of mind that their property is in the best hands. We will do everything within our means to restore everything to its pre-loss condition in a safe, professional, and quick manner. 

Whether you require water damage restoration, fire and smoke damage restoration,  mold removal, biohazard clean-up, or COVID cleaning, Joseph and his crew want to take the stress off you.  Call today at (571) 342-6700. We are available to you 24 hours a day, 7 days a week.

Our Team

Joseph Ortiz

Owner/Lead Technician

Born and raised in San Juan, Puerto Rico, Joseph has been happily married for 5 years with 3 beautiful kids. He has a military family with huge military supporters. He is a US ARMY combat veteran, and his wife is currently on active duty in the same branch. Joseph’s goal was to become as proficient as possible in all aspects of the company and learn what worked and what didn't. He knew this would benefit him in eventually achieving his goal of opening his own company, PuroClean of Reston.

Jaleel Burke

Project Manager

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Whitney Young

Operations Manager

Whitney is a self-motivated professional passionate about communications, outreach, and marketing. She has a strong background in finance, customer relations, and law. This unique mix of skills enables her to develop coherent strategies to ensure profitability, compliance, and customer satisfaction. Outside of work she enjoys spending time with her son, staying active, and traveling.

Achievements

We have been honored to receive the following awards and certifications:

IICRC Certified: Water Damage Restoration, Applied Microbial Remediation, Applied Structural Drying, Carpet Cleaning, Fire & Smoke Restoration, Odor Control, Trauma and Crime Scene

EPA Lead-Safe Certified

EPA Lead-Safe Certified

Greater Reston Chamber of Commerce

Restoration Science Certified

10,30 & 40-Hour OSHA Training

ProActive Safety Certified

Contractor Training Certified

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