Water Damage Restoration in Reston, VA

PuroClean of Reston, VA prides itself on the ability to respond quickly to water damage issues and emergencies in Reston, VA and surrounding areas. We respect that water damage can be caused by all sorts of issues ranging from leaky faucets to something more serious like frozen or burst pipes. Your home is in good hands with our experienced and trained technicians. Our goal here at PuroClean of Reston, VA is to avoid any further problems and avoid the risk of mold that could impact the structure of your home. Don’t hesitate to contact us anytime at (571) 342-6700.

Trust PuroClean of Reston, VA for your Water Damage Restoration

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

• A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
• The removal of standing water.
• The application of specialized drying equipment.
• Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

During Our Water Removal Process: Our IICRC certified PuroClean of Reston, VA water damage restoration technicians ensure that the water damage to your property – both visible and invisible is restored, all while caring for your property and belongings.

Mold and Odor Removal: Water losses not handled and dried down quickly can lead to additional damage such as microbial growth, as well as cause structural components to lose their integrity, potentially impact indoor air quality, and may ultimately result in compromised occupant health issues to develop. PuroClean’s IICRC certified technicians follow industry best practices to properly do mold remediation that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been determined, they will implement engineering controls and containment to prevent cross-contamination to unaffected areas of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

• The removal of compromised materials and contents per industry standards.
• A thorough cleaning using HEPA air filter devices and HEPA vacuums.
• A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

Many people use bleach to clean mold; however, this is an ineffective method as bleach doesn’t kill the spores; it only bleaches them. PuroClean’s mission is to return your property to a safe and clean condition.

Odors are a sign that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your home or business, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: PuroClean of Reston, VA strives to practice transparency so that all parties involved are fully informed and able to make important decisions. Throughout your water damage in Reston, VA repair service, we ensure that you and your insurance provider are fully informed on all aspects of our work. We let you know what to expect and what you can and can’t do as we go along.

Trust that PuroClean of Reston, VA will respond to your Reston, VA water damage incident with urgency and sensitivity, 24/7, and to professionally salvage your property. We respect the trauma you and your family are going through, and we will assist you with compassion, and minimal disruption to your daily life.

Our certified technicians use state-of-the-science equipment to precisely measure the extent of the water damage and to thoroughly restore your property that has been affected by both water damage that can be seen and unseen. We will keep you and your insurance company updated on our progress every step of the way.

PuroClean Emergency Flood and Related Water Damage Repair Services in Reston, VA

Water Damage Assessments:

• Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
• The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Reston, VA Emergency Water Extraction

We begin by strategically placing high grade water removal equipment to quickly get rid of standing water.

• Once the water has been removed, any affected areas and property are removed to be stored or thrown away. This first step happens right away and is carried out using our advanced pumping machines. Our technicians start water removal immediately using our high tech commercial water pump machines. Upon the finishing of the water removal procedure, PuroClean will remove all damaged structures and/or belongings regardless if you’re keeping or trashing them.
• Upon completion, the equipment will be removed and the water will be discarded elsewhere by PuroClean’s employees.

Dehumidification and Drying

Once all areas needing attention have been identified, the areas are marked off and prepped for drying and dehumidification.

1. This procedure calls for all belongings to be relocated to thoroughly complete the water removal.
2. PuroClean technicians will place air moving machines, focusing on the most affected areas. The most highly affected areas will be the focus, and hidden moisture will be removed by the machines. These machines are very loud.
3. Next, the water will be pulled into the air by the air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. All of the water pulled out will be disposed of by the PuroClean professional in another location.
4. PuroClean technicians will put back any relocated property to where they belong once moisture levels return to normal. The technicians monitor humidity levels closely during the drying process to ensure proper drying is taking place.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

• Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
• To properly repair the affected carpet, where needed, your furniture may require repositioning.
• Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
• Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

PuroClean’s Dos and Don’ts of Water Damage in Reston, VA

Water damage repair in Reston, VA is very important, but the safety of everyone involved is our top priority. Whether mitigating or restoring water damage, the following tips will help lower the risk of you suffering a setback due to a rain event, flood, problem plumbing, leaking AC, or roof.

What You Should Do:

• Turn Water Off: Shut down the home’s water source and call a plumber for repairs.
• Be Cautious: Floors may be slippery so be sure to watch your step. Also, watch for trip and fall hazards as well as for any exposed electrical wires.
• Remove Water: Mop up as much water as possible. In cool weather, open windows to speed the drying process; in hot weather, if safe, switch on your Air Conditioning.
• Upholstery should be propped up: All loose cushions and upholstered furniture should be propped up in a dry place.
• Eliminate obstacles – Remove rugs: Pick up wet rugs and remove any items that may be sitting on the floor and/or in the main walkway area.
• Dry Storage Containers: Any storage containers such as wet suitcases and storage boxes should be opened and dried in the sunlight if at all possible.
• Protect Valuables: Relocate any paintings and other artwork to a safe, dry place.
• Dry Clothing: Quickly dry all garments. Hang fur and leather goods to dry at room temperature.
• Protect Furniture: Put tinfoil or plastic wrap under furniture legs on wet carpeting. Open (but don’t force) drawers and cabinet doors to dry out interiors.
• Call PuroClean Immediately: Call PuroClean of Reston, VA. Our certified technicians are highly skilled in Reston, VA water damage restoration.

What Not To Do:

• DON’T VACUUM: You should not use a traditional everyday vacuum cleaner. Only use a wet vac, the type that is specifically made to deal with water.
• Don’t mess with electrical outlets: DO NOT unplug or plug any electrical cords or outlets and don’t touch anything that’s already plugged in.
• Don’t Operate Electrical Appliances: DON’T TURN ON TVs, radios, computers, ceiling fans, or any other electrical appliances while standing on wet carpets or floors, particularly concrete or tile floors.
• Don’t let it get too hot: Try to keep wet areas as cool as possible as hot, moist areas promote mold growth

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Reston, VA are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (571) 342-6700.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (571) 342-6700 for a free estimate of our water damage repair services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.