24/7 Emergency Response 800-775-7876

For immediate assistance, please call our 24/7 Local Response Hotline at 800-775-7876

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We are always expanding, however, and thank you for your inquiry.
If you're interested in opening a PuroClean franchise in this area, please visit our franchise information page or call us at 800-775-7876 for more information.

FAQ

Is my loss a covered claim?

[VIDEO] It depends on your specific policy. Call your insurance agent and/or adjuster to find out if the loss is covered in your policy.  [...]

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Should I wear a face mask to prevent infection?

The Center for Disease Control and Prevention (CDC) does not recommend wearing face masks to prevent contracting an infection such as COVID-19.  Only wear a mask if you are ill [...]

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Do I really need professional cleanup if the fire was small?

In most losses, cleaning the soot and smoke is the toughest part. Moreover, even small fires can cause major damage within minutes and leave lingering odors if not cleaned up [...]

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When does mold become a problem?

Although all homes have mold spores in them, larger patches of mold growth can cause health issues and structural damage. Signs of mold in homes include a musty odor and [...]

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What should I do with all the water that was used to put out the fire?

Water can lead to more damage such as mold growth. Reputable restoration companies also extract the water from the damaged area as part of the fire restoration procedure. [...]

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