24/7 Emergency Response 800-775-7876

For immediate assistance, please call our 24/7 Local Response Hotline at 800-775-7876

FAQ

How do I clean furniture after a fire?

[VIDEO] To remove soot and smoke from walls, furniture and floors, use a mild soap or detergent or mix together

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Am I responsible for my deductible?

[VIDEO] Yes, you will be responsible for your deductible. If the loss is a covered claim, your insurance will pay

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Does homeowner's insurance cover water damage and mold?

[VIDEO] Individual policies will vary, so you should ask your insurance agent and/or adjuster if you’re eligible for coverage.

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What are some of the main causes of fire?

[VIDEO] Fires are mainly caused from dried leaves, faulty electrical wiring or equipment, unattended stoves and ovens, unattended candles, children

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How can you inspect for water damage behind walls?

Check the surface of the wall for water stains, peeling paint, or warping. Push on the wall lightly – if

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