For immediate assistance, please call our 24/7 Local Response Hotline at 800-775-7876

Local Reviews

Wow. So the pipes in our walls burst and started spraying water through the walls and ceiling. Hashtag NIGHTMARE anyone? Puroclean was literally there in minutes and started helping to minimize the damage by taking out our walls and ceiling (YIKES!) and hauling ruined things away. It is a pretty stressful thing to go through but the team at Puroclean (and there were a lot of them) actually make the experience almost fun. They were very sympathetic to our predicament, super friendly and did a fantastic job of making things easier for the plumber to do THEIR job better (which saved us money.) We cannot thank them enough.

BURST PIPES!
Ulster Park, NY

We just finished our second job within 18 months with Puroclean and both times they not only went above and beyond but were also a complete pleasure to work with. They are the best at what they do - extremely professional, thorough, prompt with returning calls/follow-up and patient with many questions. Both times we had to call them were stressful for us as they were due to mini-disasters at our house and Andrew, Miriam and the entire crew were so kind and professional through the whole process, start to finish. I HIGHLY recommend Puroclean!

SECOND TIME IN 18 MONTHS
Woodstock, NY

"Nobody ever wants to call one of these places because it's probably not good news. Like many others I woke up to a basement full of water last week. I was told by one of the big national chains that they would not be here. The places my insurance company suggested could not come either. Then I called this number. Ray happened to be nearby, I guess I got lucky. He finished up the job he was at and he was here that afternoon, and I was on the road to recovery. Water was removed by that night and the drying process began. He came back the next day with more equipment and to my surprise I was able to save the carpet and did not have to cut out drywall. Bottom line, I may have lucked out that Ray was nearby, but this is the only place I will call if there is ever another emergency. Knowledgeable, professional, and he actually came."

JW
Palmyra

FAQ

Can I turn the equipment off at night to save money or to reduce noise?

It is important that you NOT turn the equipment off. The drying process is most effective and most efficient when the equipment is allowed to run 24 hours every day. [...]

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How fast does mold grow after water damage?

Mold can grow within 24 to 48 hours after water damage. [...]

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Can fire smoke damage my eyes?

Yes. Exposure to any smoke can irritate the eyes and cause breathing and other health issues. With a modern fire many synthetic materials will be burnt – they produce hazardous [...]

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What does BBP mean?

Bloodborne pathogens (BBPs), as defined by the Occupational Safety and Health Administration (OSHA), means pathogenic microorganisms that are present in human blood and can cause disease in humans. These pathogens [...]

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Do you clean water damaged furniture?

It depends on the material and how long it was wet. We can asses this for you during a visit. [...]

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24/7 Emergency Response 800-775-7876