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For immediate assistance, please call our 24/7 Local Response Hotline at 800-775-7876

FAQ

What types of fires are not extinguishable by water?

[VIDEO] Flammable liquids and gases, electrical fires, combustible metals, and kitchen fires involving cooking oils and fats.    [...]

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What is mold?

Mold is a type of fungus that lives almost everywhere there is moisture, oxygen, and organic matter. Mold plays an important role in nature as it helps decompose organic material. [...]

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How can you prevent water damage on the roof?

Replace missing shingles, clean gutters, inspect vents, valleys, chimneys, pipes, skylights, etc. You should also check your attic ceiling and remove ice buildup during heavy snow. [...]

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How can I prevent mold growth in my home?

Preventing mold requires fixing moisture problems in your home. Repair leaks in the walls, roof, gutters, and plumbing pipes, keep indoor humidity at 30-50% by using a dehumidifier, ventilate appliances [...]

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Why is my property monitored so often?

Daily monitoring is one important aspect of the process. Industry Best Practices require this monitoring to insure that the drying process is proceeding properly. [...]

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