24/7 Emergency Response 800-775-7876

For immediate assistance, please call our 24/7 Local Response Hotline at 800-775-7876

FAQ

Does homeowner's insurance cover water damage and mold?

[VIDEO] Individual policies will vary, so you should ask your insurance agent and/or adjuster if you’re eligible for coverage. [...]

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Do you clean water damaged furniture?

It depends on the material and how long it was wet. We can asses this for you during a visit. [...]

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Why does PuroClean Emergency Recovery Services need access to my house or business?

Initially PuroClean needs to get into the home or office to do the emergency remediation and mitigation work. Then, during the drying process, PuroClean will need to return each day [...]

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Can I use household products to prevent the Coronavirus?

There is no proven home remedy for this virus.  Extreme heat or cold, nasal saline solutions, eating or applying garlic or onions to the skin, spraying alcohol or chlorine on [...]

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Can pets at home spread the new Coronavirus (2019-nCoV, also known as COVID-19)?

There is currently no evidence that household pets can be infected with or transmit the Coronavirus.  However, the CDC recommends having limited contact with household pets and other animals until [...]

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