PuroClean technician in front of PuroClean vehicle at residential property.

Understanding the Restoration Industry and PuroClean

A before and after example of residential property damage restoration. One side is dark, showing damage and dirt, while the other is light, bright, and newly renovated.

What is Property Restoration?

Restoration is the process of repairing and restoring property after damage from water, fire, mold, and other disasters. Restoration professionals help property owners recover quickly, reducing repair costs and preventing further damage. Acting fast is crucial to stop issues like mold growth, structural weakening, and diminished property values.

What Are Common Property Damage Emergencies?

Many people think restoration is only needed after major storms, but everyday problems are more often the culprit of property damage. Examples include:

  • Leaks from appliances, pipes, or sump pump failures, causing water and mold damage
  • Fires from cooking, candles, or appliances leave behind smoke odor and soot damage

Who is PuroClean?

PuroClean is a leading property restoration franchise known for reliable, fast, high-quality service. With locations across North America, PuroClean Franchise Owners help communities recover from property disasters.

Why Choose a Professional Restoration Company?

DIY repairs or hiring small contractors might seem like a more economical option, but they can leave hidden damage behind, leading to bigger problems, and risking the possibility that your insurance company won’t cover the necessary repairs caused by not properly remediating the damage. Professionals like PuroClean are trained to fully restore properties and work closely with insurance companies to streamline claims processing. Franchise Owners and technicians are also trained in PuroClean’s state-of-the-art academy, receiving IICRC certifications.

We train each PuroClean Franchise Owner to work efficiently and professionally, and excellent customer service drives our success, said CEO & Chairman Mark W. Davis.

PuroClean technicians being trained in the crawlspace of PuroClean's state-of-the-art training 'Flood House.'

What Services Does PuroClean Offer?

What Makes PuroClean Stand Out?

  • Available 24/7/365 for emergency property damage restoration
  • Works directly with insurance companies to simplify claims processing
  • Supports veterans through the PuroVet program
  • Focuses on community empowerment through nationwide PuroClean Cares® initiatives
  • Strong focus on company culture, including Servant Leadership, Extreme Ownership, and Active Collaboration

At PuroClean, Servant Leadership is more than just a core value-it’s a responsibility we carry in every community we serve, said President & COO Steve White.

Do you have questions? Click here to discover the answers to all the frequently asked questions about the restoration industry and the services PuroClean provides to property owners!

Want to learn more? Click here for a deeper dive into the restoration industry and PuroClean’s leadership role as a top choice of restoration providers for home and business owners across North America!