PuroClean provides you the hoarding help that you have a need for without being ashamed or embarrassed. Homes that may seem daunting and overwhelming due to the amount of clutter, trash, and abundance of personal belongings is one of our many areas of specialty.
Even though guilt and shame can come with the hoarding condition, PuroClean can help. Hoarders, along with their families, tend to remain at home, refuse to invite people in, and hide the hoarding conditions from relatives, well-wishers, and others that have concern and care. If hoarding is not dealt with, it can lead to very dire consequences.
According to the Mayo Clinic, signs and symptoms of hoarding may include:
Excessive acquiring and refusing to discard items result in:
For many people, over a period of time, hoarding can slowly grow out of control and become impossible to manage. For most individuals, it can be quite hazardous cleaning up and restoring a hoarder’s premises. Hoarders have a very difficult time parting from their belongings. Furthermore, dealing with materially interested caring people, as well as family members, can create arguments and burn bridges that may last for years.
Hoarding presents a high level of danger and risk to property and more importantly life.
Excessive contents can hide serious problems such as:
Statistics show that hoarding affects “as many as 1 in every 20” individuals and is more common in older age groups, increasing with age. According to the National Alliance on Mental Illness (NAMI), up to 5 percent of the world’s population display traits of clinically diagnosable hoarding. The National Study Group on Compulsive Disorganization guideline for comprehending the level of hoarding and its impact on a house:
Hoarding Level 1: The following conditions are considered safe and sanitary: All doors and stairways accessible, light clutter, no smells, and no more than three locations with animal waste.
Hoarding Level 2: At least one blocked exit, clear signs of malfunctioning heating, cooling, or ventilation system for at least half a year, clutter is ensconced in 2 or more rooms, slight smells, signs of mildew in kitchens and bathrooms, garbage bins spilling over, visible pet waste on the floors, and unclean food prep surfaces.
Hoarding Level 3: Clutter becomes a problem inside and outside of the house at hoarding level 3. There are some major problems such as structural damage, smells that are very strong, and rooms becoming entirely impossible to use.
Hoarding Level 4: Social problems become much more noticeable at level 4 of hoarding. There are major problems such as sewer backup, nearly impossible to use kitchen and bathrooms, animal waste laying around the floor, and more. Mold and mildew are easy to spot throughout every inch of the house, and there are a few rooms close to not being livable.
Hoarding Level 5: This is the most extreme level of hoarding. There is a severe amount of structural damage around the property and smells run rampant. Basic necessities such as electricity and running water are gone, and the property needs severe restoration to become livable again. There are pests around, and garbage can make it very challenging to access certain parts of the house.
There is a long list of reasons why it may be overwhelming to approach the task of cleaning a hoarder’s home. PuroClean will develop and execute a plan with you, your family, caregivers, and any other materially interested parties, while conducting ourselves with sincere compassion and empathy during the whole process. Included in our scope of work is to ensure that no clutter is left behind for sentimental reasons. PuroClean will clear out, bag properly, transport, and dispose of everything in a special manner, especially adhering to the rules and regulations related to the type of hazardous material we’re working with. Our number one goal is to ensure that our highly trained professionals, the occupants, and all involved materially interested individuals and their surroundings are protected in a safe and proper manner.
Hoarding cleanup is another division of PuroClean’s biohazard remediation services, and involves a high level of forensic restoration and cleaning services in which our PuroClean franchises* have been specifically trained in. We know how to bring back a house and make it appear as great as before, even after hoarding problems.
Forensic cleaning is defined as the removal of biological contaminants to prepare surfaces, both vertical and horizontal, for professional disinfecting. There are two phases to the forensic cleaning process. First, all surfaces are dry cleaned with disposable microfiber pads to reduce both the bio load and the soil load to prepare them for wet cleaning.
Next, wet cleaning process involves the application of an EPA-registered hospital-grade disinfectant/cleaner dispensed through a foaming unit and manipulated via mechanical action using disposable microfiber pads.
As we are not cleaning for appearance but for health, all surfaces may be clean to the eye, however, testing the surfaces is an essential step to ensuring we have accomplished our goal, that we have cleaned for health.
Homes that are in poor condition after hoarding problems can be susceptible to insurance coverage issues due to lack of maintenance and degradation that occurs in these environments. Some insurance carriers, brokers, and agents will provide a list of concerns and issues detailing what safety and maintenance fixes to retain policy coverage. Failure to address these issues can lead to a loss in insurance coverage.
While calling in professionals like PuroClean and their expert crews to assist in sorting through a house and providing cleanup services may not be easy, it may be required to help with the daunting tasks related to the cleanup and remediation.
PuroClean’s biohazard remediation services are available near you and around the clock 24/7. Call PuroClean anytime at (866) 944-7876.
The goal with any new project that PuroClean is hired for, is to make sure that everything is addressed according to the needs of the client and return the property over in a healthy and safe manner. Our technicians are careful, empathic, and compassionate for all those involved with the project, while helping all who are coming to terms with this problem. PuroClean wants to ensure open communication and while showing concern and empathy for all materially interested individuals dealing with these sensitive and concerning scenarios.
Initial inspection – Every job starts with a first inspection and assessment to establish Health and Safety as the top priority. Next, PuroClean will make a plan of remediation, restoration, and cleanup according to the project details. Because every hoarding situation is unique and different, so too is the need for building a strong working schedule that helps move things along expeditiously.
Safety – It’s imperative to be concerned about protection when conducting cleanup and remediation on a home. Part of our responsibility will be to implement emergency solutions to possible developing situations, such as having fire extinguishers, flashlights, insect repellants or control solutions, and first aid kids readily available. PuroClean will also use the proper personal protective equipment for our techs.
Giving all the cleaning supplies – PuroClean’s response vehicles are fully stocked with the necessary PPE, materials, equipment, and cleaning supplies along with all other tools that may be needed to complete the daily tasks of the project. There are many unique supplies used for cleaning as well as specialized equipment used for the entire project.
Staging a dumpster – As dumpsters are essential when dealing with hoarding cleanup, we will consult with the person/s responsible for the property in locating an open area for a dumpster to be placed as safely as possible to minimize any potential damage from placement and removal. Dumpsters allow our technicians to put all contents that require discarding into a place to be removed from the property in a timely manner.
Decluttering – The decluttering process of the entire home does take some time. Gradually, individuals pay notice to the ongoing progress and it inspires them to keep going. Taking away all the clutter from an individual area is an easy task, but only once it commences fully and with open communication with everyone involved.
Sorting the contents – Two piles are created for all salvageable items: one pile is “keep” and the other is “donate”. Local laws, rules and regulations must be checked for any items that may require special handling. Guidance from local laws are followed when bagging up and throwing away all trash and debris.
Repairing and cleaning the house – When the entire house is clutter-free, remediation and repairs are started if needed. These can include:
Hiring PuroClean brings the best highly trained team and cleaning services focusing on top-quality care for all. We have the highest quality of services, and our speed and compassion during the remediation and cleaning are unrivaled. No matter how challenging a cleanup might appear, we are willing to put in the work to keep our customers happy.
*It is crucial to know that not all PuroClean offices offer biohazard restoration solutions. If there is a need for a cleanup for a hoarding problem, take time to contact the main office at 1-800-775-7876 to connect with the closest PuroClean Franchise near you.
PuroClean Professional Services was in touch with us very shortly after I placed a call to my insurance company. They were prompt and courteous and I was happy to see their work ethic. Something that [...]
ROBERT
Canal Fulton
The gentlemen that came to my home were very professional and knew what they were doing. They did a great job drying out the house from water damage.
KATHLEEN
Parma
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