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FAQ

What is the first thing I should do after a fire?

[VIDEO] Call PuroClean to come to your home to help do an assessment of the extent of the damage! They can begin remediation efforts immediately – which is the best [...]

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What causes water damage?

Water damage can occur after natural disasters, such as thunderstorms or hurricanes that cause flooding, from pipe bursts, appliance malfunctions, roof leaks, foundation leaks, septic tank overflows, poor drainage, and [...]

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Am I responsible for my deductible?

[VIDEO] Yes, you will be responsible for your deductible. If the loss is a covered claim, your insurance will pay any covered invoices up to your policy limit minus your [...]

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Can I turn the equipment off at night to save money or to reduce noise?

It is important that you NOT turn the equipment off. The drying process is most effective and most efficient when the equipment is allowed to run 24 hours every day. [...]

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How long does it take to remove mold?

[VIDEO] The time is directly related to the amount of mold and where it is growing. Jobs can take anywhere from 4 hours to 5 days, or longer. Every situation [...]

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