Water Damage Restoration in South Portland

Call the experts at PuroClean of Portland, ME if your home floods or experiences other water damage. We are available 24/7. Floods can result in water damage to properties, which may appear on the surface as a minor loss, but can quickly escalate into needless, extensive damage to both property and health. Timing is critical to reducing additional damage. PuroClean’s licensed and trained technicians work compassionately, professionally and quickly to contain the water first. Call us today at (207) 835-8899!

Trust PuroClean of Portland, ME for your Water Damage Restoration

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

• A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
• The removal of standing water.
• The application of specialized drying equipment.
• Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

During our Process of Water Extraction: The Portland, ME property certified water damage service professionals are there to make sure that the obvious and hidden water damaged areas of your property are restored – they do this while giving special care to all of your belongings and property.

Mold and Odor Removal: Water losses not handled and dried down quickly can lead to secondary damage such as microbial growth, as well as cause structural components to lose their integrity, possibly impact indoor air quality, and may ultimately result in compromised occupant health issues. PuroClean’s IICRC certified technicians follow industry best practices to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been determined, they will implement engineering controls and containment to prevent cross-contamination to unaffected sections of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

• The removal of compromised materials and contents per industry standards.
• A thorough cleaning using HEPA air filter devices and HEPA vacuums.
• A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

Many people use bleach to clean mold; however, this is an ineffective strategy as bleach does not kill the spores; it only bleaches them. PuroClean’s mission is to return your property to a clean and safe condition.

Odors are a sign that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your home or business, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: PuroClean of Portland, ME strives to be transparent so that everyone involved are fully informed and able to make crucial decisions. Throughout your water damage repair service in Portland, ME, we ensure that you and your insurance provider are fully informed on all steps of our work. We always let you know what to expect and what you can and can’t do as we go along.

It’s our mission to support you with as much kindness and minimal interruption to your daily routine, because we respect the trauma you are experiencing. PuroClean of Portland, ME can be trusted to respond to your Portland, ME water damage emergency urgently and sensitively 24 hours a day, 7 days a week, and to act with professional speed and care to salvage your home.

Our IICRC certified technicians accurately determine the extent of the water damage using state-of-the-science equipment and thoroughly restore damaged property by addressing both visible and invisible water damage. Every step of the way we will keep you and your insurance agent appraised on our progress.

PuroClean Emergency Flood and Related Water Damage Repair Services in Portland, ME

Water Damage Assessments:

• Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
• The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Emergency Extraction of Water in Portland, ME

We begin by removing any standing water present on your premises using high-grade equipment strategically placed to extract all water from the area.

• Our advanced pumping machines will be used to remove all standing water immediately upon arrival. Your affected property will be removed to be stored or discarded.
• After the water is completely removed from the premises, the equipment is removed, and the pumped water will be disposed of at an environmentally safe location.

Drying & Dehumidification

Once all areas needing attention have been identified, the areas are isolated and prepped for drying and dehumidification.

1. Your belongings and upholstery need to be moved to ensure the process can be completely executed.
2. Our professionals will place powerful air movers, focusing on the most affected areas. The most highly affected areas will be the focus, and hidden moisture will be removed by the machines. These powerful air movers are very loud.
3. The water is sucked into the air by the air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. PuroClean technicians dispose of the water in a separate location.
4. To make sure that everything is being dried properly, your PuroClean technician will monitor moisture levels. Once moisture levels are at a normal level, any removed items will be placed back to their original locations.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

• Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
• To properly repair the affected carpet, where needed, your furniture may require repositioning.
• Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
• Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

PuroClean’s Dos and Don’ts of Water Damage in Portland, ME

Although the repair of water damage in Portland, ME is a high priority, safety of our customers and technicians is our most important goal. The following tips will help reduce risk of suffering setbacks due to a heavy rain, flood, roof leaks or faulty plumbing or AC units; regardless of whether you are mitigating or restoring water damage.

What You Should Do:

• Shut Off Your Water: Shut down the home’s water source and call a plumber for repairs.
• Be Cautious: Due to wet floors, make sure to watch your step. Also, watch for trip and fall hazards and for any exposed electrical wires.
• Remove Water: Mop up as much water as possible. In colder weather, open windows to speed the drying process; in hot weather, if safe, switch on your Air Conditioning.
• Upholstery should be propped up: Any loose cushions and upholstered furniture should be propped up in a dry place.
• Manage Area Rugs and Obstacles: Take out any area rugs and pick up any items that may be sitting on the floor.
• Dry Storage Containers: Open any wet suitcases and storage boxes; and, if possible, dry them in the sun.
• Protect Valuables: Move paintings and other art to a safe, dry place.
• Dry Clothing: Immediately dry all articles of clothing. Hang leather and fur goods to dry at room temperature.
• Furniture Protection: Put tinfoil or some sort of plastic under all furniture legs touching wet carpets. Open drawers and cabinet doors to dry out interiors (but do not force them open).
• Call PuroClean Immediately: Call PuroClean of Portland, ME. Our trained technicians are highly skilled in Portland, ME water damage restoration.

Do Not Do:

• Don’t Use a Vacuum Cleaner: You can only use a wet-vac, which is produced to deal with water. DON’T USE your standard everyday vacuum.
• Don’t Touch Outlets or Plugs: DON’T PLUG OR UNPLUG any electrical appliances or touch anything that is plugged in already.
• Don’t use electrical appliances: DON’T touch or run any electrical appliances, such as TVs, computers, radios, fans, or anything that is or may be plugged into electric power – and ESPECIALLY while standing on any wet floor, regardless of the material.
• Do not turn on your heat: The cooler you can keep your affected area, the better. Hotter areas promote mold growth.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Portland, ME are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (207) 835-8899.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (207) 835-8899 for a free estimate of our water damage repair services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.