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Erica from PuroClean of Plymouth was outstanding. Super professional, knowledge and prompt. We had a disaster in our house and without hesitation she jumped into action and made our home good again.
I discovered mold along with water damage. Initially I hired a different mold remediation company that left my home wet and exposed to mold toxins. That company wanted to cut corners and cover over the wet moldy problem. Looking through reviews for different company, a customer had gone through what I had, and recommended PuroClean due to the wonderful work they did. I called PuroClean of Plymouth and spoke directly to the owner Erica. The next morning, they arrived to assess the damages and document what needed to be done and the course of action necessary to rid my home of mold and water damages. I was immediately impressed with their professionalism and expertise. Erica and her associates began working in my home; they came every day and kept me informed of every progression. They were reliable, efficient and thorough. Erica worked hard daily as if my home was her own. She exuded honesty, integrity, courtesy and care, while maintaining her professionalism. They worked hard to ensure that the mold was clear, and the water damages were dry. After PuroClean finished, my home needed to be put back together. Erica recommended the construction crew that has worked with her many times before. She trusts them and the work will be done right. I had no doubts about her recommendation and called them right away. If it were possible, I would give PuroClean of Plymouth a 10-star rating. When your home has suffered damages, it is difficult to know who to trust or if they will do a proper and thorough job. Call PuroClean of Plymouth you will not be disappointed.
Ann Arbor, MI
his weekend we moved into our new house the water line to the refrigerator broke and I had water all over my basement and on my furnace ducts. There was no way for me to even to get to furnace ducts to clean up the water. I was at a complete loss. I made one call to PuroClean and it was handled. Within 30 minutes of my call, Steve and another guy (sorry don't recall his name) came to my house with all the right equipment, they had fans, dehumidifiers, etc up and running in minutes. I honestly felt like they were family, they were very compassionate, professional and clearly knew what they were doing. What started off as flooded disaster was completely and professionally handled in one single phone call. I highly recommend them!
Insurance policies have many variables, while Crime Scene or Biohazard cleanup is often covered it is very important that you consult your insurance broker or agent to determine your specific [...]
It depends on the material and how long it was wet. We can asses this for you during a visit. [...]
Preventing mold requires fixing moisture problems in your home. Repair leaks in the walls, roof, gutters, and plumbing pipes, keep indoor humidity at 30-50% by using a dehumidifier, ventilate appliances [...]
Although all homes have mold spores in them, larger patches of mold growth can cause health issues and structural damage. Signs of mold in homes include a musty odor and [...]
Yes! It is important that the equipment run 24 hours every day. This will provide the best possible drying process. [...]