Sewage backup refers to the undesirable and often hazardous condition in which wastewater or sewage flows back into a building or an area where it is not supposed to be. It occurs when the normal flow is obstructed, causing it to reverse direction and enter into premises such as homes, businesses, or public spaces.
If you experience a sewage backup, you may likely deal with its most common consequence, water damage. PuroClean of Burlington can provide round-the-clock assistance to remediate the affected areas when an unexpected mess occurs.
A Smelly Scenario
In May 2023, we received a call from an assisted living facility. The managers had discovered a sewage system blockage, resulting in a soggy mess in their basement. Naturally, the distressing situation called for urgency. Because of the source, we knew right away that it was a Category Three level water loss.
The Institute of Inspection Cleaning and Restoration Certification defines this level as highly contaminated water containing pathogens, bacteria, and viruses. It can lead to severe structural issues and poses a dire health risk for humans.


As soon as we arrived, our skilled technicians put on personal protective equipment (PPE) to ensure our safety, given the nature of the water contamination. Our PPE included respiratory protection, gloves, and suits.
Once we were fully protected from head to toe and completed an initial assessment, we extracted water from the impacted areas. We used state-of-the-art equipment to eliminate the wastewater, including a wet vacuum.


Next, our experienced technicians disinfected and sanitized the affected areas using our professional-grade cleaning solutions and methods. We wanted to reduce the chances for mold growth to zero since standing water can often cause it to appear. Then, we strategically positioned our dehumidifiers, air movers, and fans in the designated areas to decrease humidity levels and promote air circulation. This facilitates the drying process, leaving all surfaces and spaces moisture-free.
Our outstanding team expertly handled the sewage backup with professionalism and meticulous care. The assisted living facility was relieved to see their residence promptly remediated to its pre-loss condition. Great work, everyone!
Call PuroClean of Burlington For Your Water Damage Restoration Needs
Have water damage concerns on your property? Leave it to the professionals to handle! Call the friendly experts of PuroClean of Burlington; our team is available 24 hours a day, seven days a week, to assist you. As “The Paramedics of Property Damage®,” your water damage emergency is our immediate priority. We service residential and commercial properties, so call us at (262) 342-2226 today!